Restaurants overall were very good. Easy to make nightly reservations up to a week in advance. No buffet at dinner so this was great.
Staff were everywhere and very friendly and helpful. Entertainment staff engaged everyone.
Small property so evening entertainment options are limited.
Exceptional beach! Clean, clear water, fine sand beach. Hotel has plenty of chairs with alot of trees for shade at the beach.
Pool is great with lots of chairs and umbrellas, but more limited access to shade directly around pool.
Beach and pool towels changed nightly from your room.
Overall wonderful and we would go again.
About 1-1.5 hr from Tulum Intl airport which was hassle free! So much easier than flying into Cancun.
Jean
Jean (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 11 日
douglas
douglas (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Beautiful property and exactly what I was looking for. This is a lay back and relax resort. They offer lots of games and activities that cater to a party goer but the crowd that gets involved with that is minimal. I loved the wildlife, the staff, the ambulance and the beach. Absolutely beautiful and made some memories I'll never forget.
Scott
Scott (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 8 日
As a single traveler meeting family, I felt safe on the property. Enjoyed the laid back vibe. Staff was very interactive and accommodating.
Rebecca Rose
Rebecca Rose (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Beautiful beach, great atmosphere
Grzegorz
Grzegorz (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 2 日
Site magnifique!
Caroline
Caroline (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 1 日
Quetzabel is a hostess at the buffet palapa and she greets everyone with such amazing energy every morning! She can start anyone’s morning with a smile just by talking to her for the brief time it takes to get a table. She encourages guests to try their hand at speaking Spanish as well which was something I really enjoyed. The entertainment staff consisted of about 8 people. They held daily yoga, pool games, beach activities, and they also were the hosts of the nightly entertainment. In my opinion Abraham, Diego, and Carlos were the only entertainers who actually entertained and engaged with guests. They personally got to know guests and encouraged participation in all activities. They made everyone feel welcome and included. If I had a way to praise them any more than this review I absolutely would because they deserve it!! Javier and Ricardo were the swim up pool bartenders and they made the best tasting drinks out of the 3 bars on the resort. They made my group fun shots and remembered our drink orders each day.
Emma
Emma (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 1 日
BENJAMIN
BENJAMIN (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 27 日
Beach and ocean awesome, beautiful etc
Maybe another restaurant and more options on the menu
mary ann
mary ann (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Beautiful beach, very friendly and helpful staff, quiet/great for nice relaxing stay.
Kalina
Kalina (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Property and staff were amazing! Lots of food options, but the food quality was average. It was a beautiful location with very attentive staff.
Emily
Emily (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Every staff at resort was so friendly and welcoming. Remembered our names.
Micayla Dru
Micayla Dru (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
Sadly, the food was trash.. i thought i could get passed it but no.. and you only get premium liquor if you're an exclusive member (this is an all inclusive resort) but i don't have chose on liquor.. no one drinks Jose Cuervo. We were the only black couple here too and no matter what time we got to any restaurant, we were the last to get served. Ill never come back here again.
Michael
Michael (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 17 日
It was very unique in that our room was literally in the jungle. Walk to pool & beach area was very relaxing & peaceful. Beautiful pool, beach & grounds. Staff was very accommodating & friendly.
Kathleen
Kathleen (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Jessie
Jessie (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 13 日
I’d give it 3.5 stars for an all inclusive. The rooms were clean and spacious with twice daily service. Bartenders were great as was the entertainment staff, but food and food service varied greatly by restaurant. Hot tubs were not heated and we were told the pool was heated as well, but it was not. Room service food was terrible and incredibly slow, and the breakfast buffet (only breakfast option without privileged upgrade) was mediocre. Still, we had a nice time with some decent meals and the shows at night were fun. Had all the basics needed at an all inclusive like shops, currency exchange, and concierge/activity coordinator. The beach was also kept very clean.
Devin
Devin (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 10 日
Very safe and quiet. Perfect for a romantic get away. Being from the tri state we are big foodies. Italian Restaurant was not good. Neither was the grill restaurant. The Asian Place was not bad. Didnt attemd the 2 others. Room service food was bad but the burger wasnt too bad definitely wouldve gotten it again. Drinks and Bar are great and easy accesible. Only thing we really did not like was the food. Everyone was raving about it but its just not 5 star quality food at all
Giancarlo
Giancarlo (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 10 日
It was awesome
Andrew Warren
Andrew Warren (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 9 日
Restaurant had delicious food. The staff were the best from the cleaning staff, room service to the minute you walk in staff great. Will be returning soon.
Priselda
Priselda (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
excellent beach and service, nice jungle setting! Bloved restaurant is very good! We also liked rauxa, adelita and tao cat.
As a side note , as former Maroma guests we missed here the creperie and coffee place they have there :)
Rainer
Rainer (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Kimberly Sue
Kimberly Sue (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
The resort was perfect
Davier
Davier (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
My wife and I chose to get married here and Paloma took care of every detail, making our wedding an experience beyond our wildest dreams. All of the guests on the beach cheered for us and made our moment magical. We love this place more than we can describe. The staff goes above and beyond. Please tip them individually because they work so hard to ensure your enjoyment. They will become your lifelong friends.