Muito bom Hotel! Ótima localização, atendimento e conforto!
LEANDRO
LEANDRO (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Experiência nota 1000 !
Hotel ideal pra quem quer descansar, com qualidade de serviços e comida excelentes. As atividades na piscina foram incriveis. Recomendo muito !
marcos
marcos (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月10日
Yannick
Yannick (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月10日
Todo súper bien
Tardamos un poco en el check in pero todo lo demás estuvo excelente no tengo ninguna sola queja me encantaron mis vacaciones
Ingrid
Ingrid (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月24日
Not like it used to be
We had not stayed in this resort for 22 years and I know there were many changes over the years. Overall we found it to be an "OK" experience. The employees were helpful and gracious but if you are not wanting to join their Club or membership programs, you have to be FIRM with those people. They repeatedly would stop us to sit through the sales program and we were just there to relax. There were a few things I thought odd: You could not have any alcohol prior to 11:00 AM. Not a Bloody Mary, Mimosa or Bailey's in your coffee. They did not have Guacamole and chips in the snack bar or at any buffet. They did not have breakfast sausage but if you covertly asked your server, they would provide bacon...but it's not a menu or buffet item. The air conditioning grill blew down on the beds and froze us out and then when we turn the temp up....we were sweaty. Just a bad placement. Finally if you are disabled, the ramps are very steep and few and far between. You will need an able-bodied soul to assist. I must sound like a "Karen" but I just want people to be aware of a few things that are important to us as travelers. Pictures from room 1522 window.
Everything was excellent and as expected. Very clean and enjoyable.
Abu
Abu (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
The experience was sub par specially the quality of food and service.
Ashish
Ashish (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月31日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年1月29日
Hotel was “sold out”
I had a confirmed reservation for Royal Solaris with a lagoon view. At checkin I was told they “oversold” and would love me to GR SOLARIS with an “upgraded” room. They shuttle us to the next hotel to find out that our upgraded room is a view of another hotel. I asked the front desk for the upgrade we were promised and the supervisor Anakaren said they have nothing available but we were welcome to go back to the original hotel if we wanted. The hotel that was oversold and has no rooms. Very disappointed with the service— no one here seems to care. I would NOT book here unless your ready to deal with unexpected changes and lies.
Adam
Adam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Glenda
Glenda (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Christina
Christina (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
Horrible experience
Corina
Corina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
The concierge team at the Royal Solaris was TOP NOTCH! Super special shout out to Alex w/ the concierge team for making my husband’s birthday celebration an amazing one. She was attentive, accommodating, & just an amazing individual so thank you Alex! The premises were well maintained, a lot of activities to do, great restaurants. Because of this, we also became Solaris Vacation Club members! Thank you to all who made our first experience at the Royal Solaris a memorable one. We look forward to bringing our whole family next time!
Jason
Jason (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月31日
mikhail
mikhail (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月29日
Was good just I rent a room whit jacuzzi, the problem was that was workers the all day there, and my wife and me cannot take a shower there
Basicaly we paid more for the jacuzzi, but we was not able to use it.
Ernesto
Ernesto (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月28日
Bemnet
Bemnet (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月27日
Poor condition hotel
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Venkata
Venkata (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
The Hotel is clean but I wish the food would be much better
Farheen
Travelocity 真實旅客評價
6/10 不錯
2024年12月27日
Es un lindo lugar, me gustaría más opciones de comer, se me hacía muy difícil encontrar reservaciones para los tres restaurantes de especialidad. Eso no me gustó