This hotel should be 3.5 stars but not 4 star hotel.
No bathtub in the bathroom so the water went out to the whole bathroom also the bedroom.
The clearner left her clean stuff in the room, and the room is very easy to hear the noise from the aisle.
Room service fine; front desk not fine; valet parking absolutely bad; Charged for valet for full stay automatically when I only used just the 1st day
Tried to resolve at checkout when I found out - front desk person could not resolve it
Promised to resolve and send email
Never heard and my credit card was charged
jay
jay (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 8 日
Unsatisfied with Hotels.com’s service.
First off there was no warning that the pool and hot tub were closed. We usually enjoy using both of these when staying at a hotel. We were in are sprinter van and were told they wouldn’t be able to park it we’d have to park it in an unsecured parking lot a few blocks away. We had some very expensive toys in the van and always park it valet so that it’s less likely to be broken in to.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Pampering!
Clean but starting to age. Lots of amenities. Great location as many eating and sites walking distance. Groceries just across the street. Great kitchenette.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Loved the pool and kitchen in unit! Great area and loved the local shops and restaurants!
Julianne
Julianne (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Beautiful hotel. Fantastic facilities. The kitchen was great and there is also a lovely area you can barbecue by the pool. Well situated and VERY clean.
Sue
Sue (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 9 日
The place is beautiful but never was we told that the property is owned by individuals that can kick you out of the room if they decide to show up. We were told we had to move rooms during the middle of our stay. It was inconvenient and you have no room till there is one for you to go to. Wouldn’t recommend because of the inconvenience. It must happen often too because we were not the only ones in the lobby with this issue.
Kortney
Kortney (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Dariusz
Dariusz (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Excellent location. Comfortable, well-managed property. Great pool & hot tub!
Paul
Paul (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Commfy
The bed was so comfortable. The property overall shows wear. Parking is a downer at $35 for valet parking or park off the property.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Very convenient
Ricky
Ricky (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 19 日
It was very relaxing. Parking was a guessing game. Poor options.
ALEX
ALEX (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Close to Lake Tahoe
Jean-Francois
Jean-Francois (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
The staff was very courteous and the rooms were clean with utensils, plates etc stocked up in the room's kitchen. The pool was a little dirty. Really enjoyed the fitness center. They also had a spa and free sauna which I didn't use.