Ha decaído la calidad de las instalaciones.
En los buffets dan mucha variedad de comida pero no como hace 10 años donde incluían especialidades de alto costo: camarones grandes, ostiones a la rokefeller, crepas suzete, entre otros.
Los restaurantes de especialidad salvo por el salmón están bien, lo demás fuera de lo normal.
Horrible olor en los elevadores.
Nos cambiaron de cuarto porque no funcionaba el aire acondicionado ni el elevador.
Claudia Adriana
Claudia Adriana (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Food was ok. Front desk service was slow. But it helped that i did pre check in. Good family friendly hotel
Deysi
Deysi (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
De muy mal desagrado las vacaciones familiares
Jamas volvemos a regresar a este hotel es creo q el peor RIU q hemos visitado en comida en servixio en lo q dan de tomar en todo en general la habitacion era para 4 gentes cuando llegamos me indica q no se podia q tenia q pagar por mi hijo menor 12 mil pesos y no nada mas eso hubo un incomveniente de un vomito en el piso y ve xobraron 2200 pesos la razon q tuvieron q decinfectar los blancos las peores vacaciones q hemos tenido
cesar
cesar (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Muy bien
Alfonso
Alfonso (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Old hotel, a bit dirty
Jesus Javier
Jesus Javier (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Nancy
Nancy (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
RODRIGO
RODRIGO (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
María Fernanda
María Fernanda (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Staff is amazing!!!
Kimberley
Kimberley (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Good place
Adam
Adam (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 26 日
The resort is beautiful, grounds kept immaculate, beach area fairly clean as was the pools. The food options were plenty and was able to get my fill from the different restaurants.
Overall a good place to vacation.
Kerry Lynn
Kerry Lynn (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Jazmyn
Jazmyn (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
I didn’t think this hotel was unique. It appeared to me as if they booked every last room to every last person they found. It was crowded. We could barely use the elevators that worked. It just seemed like they were trying to squeeze out whatever rooms they had and sold them to Best loads of people coming in.
Justin Donaldo
Justin Donaldo (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
I like the location of the hotel and the options for dining. I did not like the lack of staff assistance or crowd control. I did not like the dated facilities and most important. I did not like there was no security from the beach onto the hotel. I literally saw a homeless person walk in walk into their reflecting pond and walk right up to the lobby. I did not feel I was protected there.
Asuncion
Asuncion (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
Falta variedad de alimentos
Javier González
Javier González (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Staff was very friendly, clean facilities. Good food
Don
Don (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 23 日
The staff was very rude . One female staff member yanked our teenage daughter by the arm because she assumed she was drinking alcohol when later realized it was a coke. Never staying there again
Erica
Erica (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Martin
Martin (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Better alch.
Arturo
Arturo (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 22 日
The noise in the hallways and courtyard at 1-3am was unreal. The beds are ROCK hard. The pools were cloudy with nasty stuff floating in it. The buffet was the same stuff every day. We ended up spending most our time at the Riu Vallarta because it was so much better. Would never come back to this resort.
LeeAnn
LeeAnn (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Lyudmila
Lyudmila (10 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 21 日
Got in bed and a bee was under the blankets. I am allergic. We called down for help and the front desk staff claimed they did not understand even though we were using a translator. Told us they couldn’t help and then hung up. Meanwhile my foot swelled and I could not walk on it for the rest of our stay. This is abuse.