我可否免費取消機場/格雷斯蘭殖民套房酒店的預訂，並獲發全額退款？

可以。機場/格雷斯蘭殖民套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

機場/格雷斯蘭殖民套房酒店是否允許寵物入住？

是的，寵物可入住。此住宿收取每隻寵物每次入住 USD25的費用。輔助動物豁免收費。

機場/格雷斯蘭殖民套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

機場/格雷斯蘭殖民套房酒店的登記入住及退房時間為何？

你可於 14:00 開始登記入住。退房時間為 11:00。住宿可提供特快退房服務。

孟菲斯機場/格雷斯蘭殖民套房酒店優惠

Q: 機場/格雷斯蘭殖民套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

2/10 欠佳

2017 年 8 月 29 日

Guard dog in the lobby!!!!! Not a good start!!

Arrived at 4pm and found the lobby is locked, turned out its locked 24 hrs a day with a guard dog present. You have to use the night window in a very hot little room attached to the lobby. Screwed up our reservation. Booked two rooms, no fridge in one, no microwave. Blow dryers, irons non-existant. Never cleaned the bathroom until I complained, even then bad job. One king room was barely furnished with a queen bed and a chair. Other was better with a sofa and table, which did have a king size. No closets. Carpets so dirty it blackened your feet. Their idea of cleaning, replace towels, spray the curtains with disinfectant and make the bed. You have to change your keycard daily, probably due to renting rooms by the hour, which we did not know. Horrible experience. Was told by the "manager" that there had been a fire and damage which is why they didn't have appliances...what???? Found out its under new management and within the last few months they have been in repair but the whole place was so run down, chipped paint, holes in the wall. I would not recommend this place to anyone!!!!! Rude staff who refused to give their name or the owners name. Just so many issues, luckily we weren't there much and the bed was comfortable. No bugs at least. This was not the hotel I saw when I booked it several months ago. The pictures must be very old. We couldn't even go anywhere else as Memphis was booked solid. Just bad overall experience and did not seem like a very good area.

Cory (8 晚行程)

Travelocity 真實旅客評價

2/10 欠佳

2017 年 4 月 22 日

Nightmare on East Shelby Drive

The night clerk was dressed in an oversized tshirt and grey sweat pants that dragged the floor and he was barefooted. He was unshavened and looked pitiful for the business! My first impulse was to run but it was late night and I am not that familiar with Memphis to run around searching fot a room. The room was huge but it needed to be vacuumed. The bathtub was clean! There was no remote for the TV and they only had one channel. Right person at the desk said that they had to send all the remotes back because they did not work. I believe the problem was they did not pay the cable bill so they only had one station! The king sized bed was clean but the mattress was lumpy. Oh my God! I would turn over into a gully and had to wriggle like a fat baby to get out! Never again at this location. Never.

Hotels.com 真實旅客評價

10/10 完美

2017 年 3 月 1 日

Hotels.com 真實旅客評價

2/10 欠佳

2017 年 1 月 7 日

Clean it up

Try getting nice pillows and fix the hot tub make Thomas nicer for the price .. And the smell is bad

Hotels.com 真實旅客評價

2/10 欠佳

2017 年 1 月 2 日

I've never booked a worse place

We got to the hotel late and the front desk attendant was pleasant. We got to our room to findo the ceilings covered in mold! Shower was dirty, comforters stained. We left and went elsewhere, still waiting on a refund!

Travelocity 真實旅客評價

8/10 很好

2016 年 12 月 31 日

Hotels.com 真實旅客評價

6/10 不錯

2016 年 12 月 11 日

Clean, comfortable room, close to the airport.

The hotel staff was very accommodating. I needed to print my boarding passes for our trip the following day, and the manager said she would do it. However, the hotel lobby was in total disarray from remodeling and closed most of the time. When I called her at the appointed time, she had already gone. The desk clerk had never printed a boarding pass before, but was willing to figure it out, and in less than 5 minutes we had our passes. The room was very clean and comfortable with a very comfortable king size bed. However, there was a lot of activity in the parking lot, with cars stopping just outside our door with radios blasting loud enough to wake the dead. This continued on most of the night. Very late at night, we were awakened by the desk clerk calling to see if we were OK. It seems that someone had called the desk and said he was locked in his room and couldn't get out, and he gave our room number. The clerk said he knew it was a bogus call, but just wanted to be sure we were OK. A friend told us later that this is a very unsafe neighborhood, but we went to the gas station and Subway across the street, and had no issues. If you are a sound sleeper and don't mind a bit of noise outside, this is an OK hotel. Just be sure to always keep your door locked. If a bit of noise will keep you awake, go elsewhere.

Expedia 真實旅客評價

10/10 完美

2016 年 12 月 8 日

great

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 11 月 30 日

Truck stop hotel

They charge my bank and wasn't supposed to. And wouldn't reverse and take the cash causing my account to go into overdraft. On the day of checking out we found a bedbug crawling on a towel. The ceiling was falling apart and the tub was stained.

Expedia 真實旅客評價

2/10 欠佳

2016 年 11 月 22 日

Ants in your bed

When I was in bed I thought I felt something on my back. It was late at night and I was super tired. When I awoke I pushed the bed spread open and looked down. Found about 15 ants visible on my bed. The first room he put me in I could barely breath because of the strong smell of smoke. When I went back to the front desk he said there should be no smell because it is a non smoking room. I could barely breath it was as if someone just smoked a cigar in the room.

Expedia 真實旅客評價

8/10 很好

2016 年 11 月 12 日

Was Convenient

Check in late, into a smoking room, it was horrible, the room wasn't cleaned, old food sitting out , no clean towls, and stuff left everywhere, went back to office, then they apologize and gave me a different room, it was cleaned and better, no microwave. And the fridge didnt work, tv sucked, no channel list so didn't know what channels there was, other then walking into the first mess, it was a typical hotel, and I wouldn't stay there again.

Hotels.com 真實旅客評價

8/10 很好

2016 年 11 月 8 日

WELL WORTH YOUR TIME AND MONEY

Here at Colonial Inn everything has changed very fast. New ownership is making upgrades and better conditions on a daily basis. You should like the new staff, they are helpful polite and friendly. Yes, I admit it was rough when I arrived. This is not the best part of Memphis but it's convenient and centrally located. I came here on day one of the new management. Unpleasant issues were wiped out almost immediately. Even the cleaning crews were changed. I'm a business traveler and have been treated like royalty on my one month stay. I'll gladly return here when traveling through the area again.

Expedia 真實旅客評價

2/10 欠佳

2016 年 10 月 10 日

Hotels.com 真實旅客評價

6/10 不錯

2016 年 9 月 11 日

A place to stay for the night

Not the cleanest hotel but it was a fair stay. Just needed somewhere to lay my head for the night and passed that test but if you're looking for something nicer don't stay here

Expedia 真實旅客評價

2/10 欠佳

2016 年 9 月 11 日

Hotels.com 真實旅客評價

4/10 一般

2016 年 8 月 28 日

Close to Airport, but old motel

Reservation was not there when I arrived The spread was dirty

Expedia 真實旅客評價

6/10 不錯

2016 年 8 月 21 日

Not a great location, industrial bathroom that wasn't very clean, comforter was dirty. Front desk staff was rude.

Expedia 真實旅客評價

6/10 不錯

2016 年 8 月 15 日

Micro wave had previous person food in it

Hotels.com 真實旅客評價

6/10 不錯

2016 年 8 月 15 日

What's a hotel!!!

I was checking in little late, so I tried to call the front desk ( Indian accent ) she hung up on me! The room was smelt like someone smoked in side the room. WiFi was slow.

Hotels.com 真實旅客評價

4/10 一般

2016 年 8 月 8 日

Hotels.com 真實旅客評價

4/10 一般

2016 年 7 月 31 日

Not Impressed!

The room seems to be clean, with some upgrades. We arrived early in the evening to find the lobby closed and had to deal with the person at the counter through bullet proof glass. The receptionist was cold and unfriendly. I paid for a non-smoking room -and it was even labeled non-smoking on the door. But when I entered, the strong smoke smell hit me first thing. The only thing missing is a desk. I got a king-size bed room, but there is no desk and chair. Very strange for a nice hotel room. The couch is a worn out hide-a-bed with a very uncomfortable metal bar in the middle of your back. The WiFi kept going in and out - mostly out. The room was clean with a very comfortable bed. The missing desk, bad wifi and unfriendly service is a deal breaker for me. I would not stay here again.

Expedia 真實旅客評價

2/10 欠佳

2016 年 7 月 29 日

Awful place to stay

Room smelled terrible and nothing worked. Very difficult to get to

Expedia 真實旅客評價

2/10 欠佳

2016 年 7 月 28 日

Scary location, old and run down

Refused to stay. It was $70 waisted. Found a hotel last minute that was safer and cleaner. I take some responsibility because you get what you pay for. But I would NOT recommendit to no one.

Expedia 真實旅客評價

2/10 欠佳

2016 年 7 月 23 日

We found another persons underwear hanging in our shower.

Hotels.com 真實旅客評價

6/10 不錯

2016 年 7 月 1 日

Loved it. was packed out, very quite and relaxing.

Loved it. Even though it was packed out, it was very quite and relaxing.

Expedia 真實旅客評價

機場/格雷斯蘭殖民套房酒店

Colonial Inn & Suites /Airport/Graceland

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我可否免費取消機場/格雷斯蘭殖民套房酒店的預訂，並獲發全額退款？

機場/格雷斯蘭殖民套房酒店是否允許寵物入住？

機場/格雷斯蘭殖民套房酒店是否設有店內泊車位？

機場/格雷斯蘭殖民套房酒店的登記入住及退房時間為何？

評價

機場/格雷斯蘭殖民套房酒店的評價

6.4

5.6

6.2

5.8

評價

2/10 欠佳

Guard dog in the lobby!!!!! Not a good start!!

Cory

2/10 欠佳

Nightmare on East Shelby Drive

Teresa

10/10 完美

真實旅客

2/10 欠佳

Clean it up

真實旅客

2/10 欠佳