Horrible experience only stayed enough time to get enough sleep to drive home. The ac didn't work properly it leaked water from the ac all the way to the bed. AC made a noise all night long. dead bugs squished on the walls of the room and restroom. Refrigerator did not work. Bed bugs i got bitten in a few places.
Albert
Albert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Gissela
Gissela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 25 日
The hotel looks nice and is clean. However we saw a lot of cockroaches outside in the walkways and parking areas. The receptionist when we checked in was very nice and he came over and sprayed the cockroaches and killed some of them for us, however, in the morning when I asked the receptionist to spray our door with the bug spray to keep the roaches out she made a lot excuses and was not interested in helping us with it. They also had some pretty crazy limits with towels. We had wanted to swim in the pool and went to the front desk for extra towels, but they told us we would need to trade in our towels, limited us to four total towels for four people staying in the room for both showers and the pool. I explained to them that we’d like to have a towel to take up to the room to dry off with and then a dry clean towel for showers and they told us that was too many towels. It was pretty strange. I’ve never seen anywhere that wouldn’t at least give us two towels per person. I would not return.
Samantha
Samantha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Everthng went well. Clean nice room
Richard
Richard (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 21 日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Magaly
Magaly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Jerry
Jerry (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Leo
Leo (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 15 日
Not Accomodating
First room assigned had a broken TV. But what was more troublesome was lack of helpfulness at the desk. Staff member mumbled EVERYTHING even when asked to repeat. He gave no effort to extend a welcome or be of help. He was put off when I came back to say that TV didn't work. Also would or could not accommodate a request for 1st floor room due to health issues. Not even offering a 2nd story room. No, we were given a 3 floor room with all stairs to get there. Room was clean. But service was worst I have experienced in a long while.
Rick
Rick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Jasani
Jasani (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
Don't book
When we first arrived, no one was in the office had to wait over 10 mins then called the number just to wait another 5 mins for someone to come. We had multiple rooms .. the downstairs one was outdated and hard to start shower. For a non smoking room, it hard a horrible smell. The other room was on the third floor, far from elevator and that didn't work properly. Had to carry a wagon down 3 flights of stairs. Bums were outside, pool gate didn't close correctly.