The check-in staff were nicely cordial, informative about hotel and surrounding area.
Our room/suite was real nice, kept clean, stocked with water, coffee and clean towels. In addition we never saw the cleaning staff.
The pool, lounge and dining areas were okay, but a little tight for space. I believe they did the best they could with the space they had.
Breakfast buffet food quality was okay, but limited for the cost. I found the dining menu having the same issue as breakfast.
Overall I liked Ville sull’Arno, safe area, we were able to walk back from our excursions which was about 2 km walk.
Cheers.