Bad value; sink cold water didn't work until I realized the water supply had been turned off; over-priced; 1 member of our party accidentally left some jeans behind and the hotel was absurd about wanting to be helpful.
Joel
3 晚家庭旅程
8/10
Michael
1 晚行程
8/10
Craig
3 晚家庭旅程
8/10
It was okay- very clean very comfortable but thats expected at this price. Weird setup with lobby and the elevators hard to explain. The thing they dont tell you is the hotel restaurant is CLOSED all day Saturday and Sunday, every weekend. Food court is open but what we had wasnt that good.
Ann
2 晚家庭旅程
10/10
真實旅客
2 晚行程
2/10
Richard
2 晚行程
10/10
Wendy
1 晚家庭旅程
10/10
Very nice accommodations. Excellent bed, clean room, good shower. Little pricey, but it is downtown Boston, and most other properties cost much more. Would stay here again.
ALAN
2 晚家庭旅程
8/10
pretty good location walking distance to museums and t
all amenities okay except when the elevator was out and the water was off
Elizabeth
4 晚浪漫旅程
10/10
真實旅客
2 晚行程
8/10
Good stay
Penelope
2 晚行程
8/10
The room we had was not renovated yet so it was old, and had broken toilet seat. One of the 2 elevators was broken while we were there so it took Forever. They do add on a daily Facility Fee of $29.11 to your bill, even if you've prepaid for your room. I found that to be less than transparent for the room cost. They do this by taking a $50 Security Deposit upon check-in..I did check and only the $29.11 was run thru.
Staci
1 晚家庭旅程
4/10
The hotel was out of water.
Doug
1 晚行程
10/10
Nice place but a little pricey.
James
1 晚浪漫旅程
10/10
George
2 晚行程
10/10
Marian
1 晚行程
2/10
Staff at the hotel were heartless and unsympathetic. We were going to be staying for two nights for our son’s surgery. It got canceled that morning. They refused to refund the $750 because it wasn’t 24 hour notice. We got a 10 minute notice from his surgeon that there was a flood in the OR and his surgery was canceled for that day and rescheduled. They didn’t even offer to give us the two nights of the new operation date. We would have been even booking for the following surgery had the stay been ok. We had enough to deal with including paying for this to learn they have no feelings towards their customers. Having a hotel where the best hospitals are I would have thought we would have been treated better than this business. No we didn’t take out insurance for the stay. This date we got we had no plans to cancel it at all. He was in need of this surgery. Thankfully his surgery took place 5 days later without a problem and his next surgery in a couple days. I would not recommend this place at all for anyone having to be near the hospital. The hotels close by maybe a better option
Brenda
2 晚行程
8/10
Georgina
1 晚行程
10/10
Only problem was on both mornings they were doing work on the elevator at 7 am...Sounded like I was in a dentist office!