The hotel was amazing, friendly staff that couldn’t do more for you, clean, however the dinner options were limited, not much variety, however breakfast was delicious and offered a wide variety of food
Harry
Harry (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Everything was good ,nice service from the reception and nice rooms... i wasn't very happy with the quality of the food offered in the breakfast buffet
Gaetano
Gaetano (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Agréable
L’hôtel est idéalement placé ! Très agréable quand on fait partie du club volcan qui nous donne l’exclusivité pour la piscine chauffée au sel et son bar immergé et ses deux jacuzzi avec vue sur papagayo et l’océan .. le point négatif dans notre chambre ..: les lits sur roulettes .. étonnant !!
Pascale
Pascale (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Charlotte
Charlotte (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
The pool are was a bit run down in places(tiles in the pool and around the pool missing and paint chipping in many places by quite a bit around the pool areas). Rooms were good and also public areas. Lacked a bit of atmosphere. Surprisingly quiet for Easter half term. Location great for eating out and shops. Sun loungers not the most comfortable. Rubbish around the pool areas. More like a 4 star than 5 in my opinion.
The staff were all so lovely, polite and helpful. Breakfast was amazing. So much choice and always fresh. Heated pools meant that the kids stayed in there all day long. Could not hear any noise at night and the bed so comfortable we slept so good. If we go back to Lanzarote we will stay here again for sure!
Terese
Terese (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Manque d’explications en français
MIREILLE
MIREILLE (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Excellent hotel and location.
Amazing hotel with great service. Great restaurant and pool areas. Ideally located in the centre of the marina which has some amazing restaurants.
Garrett
Garrett (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Bjørn
Bjørn (28 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
The Volcan is a lovely resort with very good staff and service. I gave it only four stars for several reasons. The food was very bland and boring and we ate in the restaurant at night just twice in 11 nights. Apparently there was another restaurant on site but it was closed. Fortunately we were at the Marina with lots of food options and ate there the rest of the time. We had Breakfast there, but no fresh strawberries, Raspberries or Blueberries. The fruit was very repetitious. There were poached eggs offered once and never saw any again. The cold fruit and cereal area got squeezed into a small buffet when there was obviously a big influx of European’s expected,as the cold meat and cheese offerings were spread out with lots of room where the fruit had been. There was no nice bar to come back to for a nightcap for a quiet drink. The only option was the room they had the entertainment in and we went in on our first night and it was like we were in God’s waiting room. Purple light and a weird atmosphere. Silence and everyone on their phones. That was enough for us. Had our own nightcap in our room. The outside areas with pools is great but getting a little run down in need of some repairs and painting. There was peeling paint on the floors in a number of places. On the plus side, our room was spotlessly clean and the housekeeping staff were amazing. Would I go back, maybe, but probably not. Too many other places in the world to visit.
Susan
Susan (11 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Friendly, welcoming and efficient staff made our stay a pleasure. The Volcan Club area (adults only) was ideal for us, quiet, with a great pool area with bar. Our room was perfect with a good seating area and a sea view across to Fuerteventura. Fabulous breakfast, afternoon tea, and an evening bar were all excellent.
Christine
Christine (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Estadia muito agradável
Hotel muito bem situado e agradável. Excelentes condições.
Manuel
Manuel (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Steven
Steven (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
Jeffrey
Jeffrey (14 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Fantastic hotel and well located next to the marina. Would definitely stay again.
Zena
Zena (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
We love this hotel and return often. The hotel appears to retain staff, always a good sign, they are helpful and friendly. Rooms and surrounding areas are spotless. Good quality food but we would like to see a better choice for lunch, soup, sandwiches, baguettes. Evening entertainment is varied and good. There’s a great choice of bars and restaurants within 10 minute walk.
RUTH Carolyn
RUTH Carolyn (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Perfect location … lovely Hotel
Steven
Steven (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
The room was a good size with seperate sitting area and looked exactly as I expected from the pictures in website. TV incuded British channels and was huge.
Lots of sets of stairs/ steps around the grounds which didn't all have bannisters or rails which made it difficult/ dangerous for clients with reduced mobility.
Anne
Anne (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 2 日
Eine tolle Anlage, die Zimmer schon etwas in die Jahre gekommen aber Außen wie Innen mit viel Charme und gerade keine typische Bettenburg. Man sieht das die gesamte Anlage in Schuss gehalten wird. Die Gäste verlaufen sich wirklich prima. Schöne abwechslungsreiche Themen Abendbüffets, leider war das Essen durchweg, mit viel gutem Willen maximal lauwarm…. was wirklich schade für die Gerichte gewesen ist. Ebenfalls die Vorspeisen gut gedacht jedoch direkt aus der Kühlung, wer mag z.B. schon Garnelen in Teig eiskalt und aufgeweicht weil viel zu früh vorbereitet….weniger ist vllt. doch mehr?
Das Personal sehr freundlich und hilfsbereit und es wurden alle Mängel, wie defekte Terassentür, kein Licht sofort beseitigt. Auch die Pool-Landschaft konnten punkten, super angelegt. Wir hatten alles in allem einen schönen Urlaub und würden auch wiederkommen, dann aber evtl. nur mit Frühstück.
Stephanie
Stephanie (7 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 30 日
Lovely stay
Lovely place and room. The bathroom needs updating and there was a lot of cat mess near our balcony that was never cleaned up.
Kevin
Kevin (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 29 日
War okay.
Das Hotel ist schön, der beheizte Pool war auch toll, das Personal ist freundlich und hilfsbereit.
Man verläuft sich am ersten Tag oft, das haben wir auch bei anderen Gästen beobachtet, weil die Anlage verwirrend angelegt ist.
Der Spabereich hat nur bis 17:45 auf und das Frühstücksbuffet könnte qualitativ besser sein.
Andreas
Andreas (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 26 日
Völlig solides Hotel
Wirklich originelle Empfangshalle und interessanter Style, alles in allem aber ein recht normales Hotel mit kleinen Ups and Downs. Das Team beim (wirklich sehr überfüllten) Frühstück gibt sein Bestes, viele von ihnen sind sehr freundlich und zugewandt. Auch Marta von der Rezeption war immer mit einem freundlichen Lächeln ansprechbar (und hat uns einen tollen Restaurant-Tipp gegeben).
Christian
Christian (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 26 日
Die Lage war top, Wir hatten einen schönen Urlaub dort . Leider war jemand fremdes in unser Zimmer gekommen,wie Kansas sein mit Kartenschlosssystem!Pool war abgesperrt ! Nicht so schön
Birgit
Birgit (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 21 日
Room 153 was in an excellant location, spa a bit basic (plunge pool and magma room out of order)