Pictures on Hotels.com is nothing like it is. The rooms were filthy, and the sheets & pillowcases had cigarette burn and nasty. We asked for clean sheets and never was done. ended up switching to a different hotel.
Bryan
1 晚行程
2/10
Jolisa
2 晚行程
2/10
Glenn
2 晚家庭旅程
6/10
Gayta
2 晚家庭旅程
2/10
The lobby was nasty, had a horrible smell, the elevators didn’t work had to take the stairs, carpet nasty in the hall ways had a horrible smell, bed had plastic on the mattress with 1 sheet and a blanket, had an electric heater in the room, bed had stains on the sheet and cover, checked in and checked right back out, I felt nasty and disgusted
Tamara
2 晚行程
6/10
Cortney
2 晚行程
2/10
The building was poorly maintained. The elevator button was broken, there was a huge roach on the floor of the elevator, it was there the entire time. The employee at the desk was not professional. There was a smell of smoke and Marijuana throughout the building. The sheets were torn, the bed spreeds had burn holes in them.
Lloyd
1 晚行程
2/10
Aiden
2 晚行程
10/10
great
Matt
1 晚行程
8/10
David
1 晚行程
2/10
Gordon
1 晚家庭旅程
4/10
The outside seemed ok but when we walked in we were smacked in the face with the smell of cigarette and marijuana smoke. The front desk person was nice but was dressed in what appeared to be pajamas and crocs and was outside smoking when we pulled up. We went to the room and it was somewhat clean but the curtains were about to fall off the wall. the room smelled very musty and of cigarette smoke. We ended up leaving as we weren’t comfortable at all in the room or hotel
Deborah
1 晚行程
2/10
I didn't get to check in for some reason and I need a refund. They denied my room to me and didn't provide me with a reason
Shannon
1 晚行程
10/10
Good
Tory
3 晚行程
2/10
Richard
1 晚行程
6/10
thomas
1 晚行程
10/10
Kentrell
1 晚行程
2/10
Staff was rude. The beds had a very noisy plastic cover under the sheets that kept waking us up. The was blood on some of the towels and in the bathroom. We were too tired to get a new place.
Zoltan
1 晚家庭旅程
2/10
Sean
1 晚行程
4/10
Will not book there again, my room was nasty door latch was broking Microwave was broke, fridge had mold in it sheets had spots all over
Keith
10/10
Teneatha
2 晚行程
10/10
Teneatha
1 晚行程
10/10
Everyone was friendly. The maid service was good.
Shannon
1 晚友伴旅程
8/10
I had asked for a ground floor room and once again this hotel denied it due to having a service dog. I didn't make waves and went ahead and took the 2nd floor since there was an elevator but this is a direct non-compliance to ADA. Hotels are not allowed to designate specific rooms as "dog rooms", and not discriminate for certain floors for service animals. I suggested they read the ADA website and become familiar.