The Whitehall Houston, situated near Downtown Aquarium and George R. Brown Convention Center, offers a luxurious retreat with shopping on site and a coffee shop. Unwind at the outdoor pool or explore the nearby attractions with help from the helpful staff.
George R. Brown Convention Center - 2 min drive - 1.5 km
Rice University - 7 min drive - 6.7 km
Getting around
Houston William Hobby Airport (HOU) - 20 min drive
Houston, TX (EFD-Ellington Field) - 24 min drive
George Bush Intercontinental Airport (IAH) - 24 min drive
Houston Station - 25 min walk
Downtown Transit Center Station - 7 min walk
Bell Station - 8 min walk
Main Street Square Station - 11 min walk
Free area shuttle
Restaurants
Benihana - 6 min walk
Starbucks - 6 min walk
NUA Thai - 5 min walk
Thirteen - 5 min walk
Gyu-Kaku Japanese BBQ - 5 min walk
About this property
The Whitehall Houston
At The Whitehall Houston, you'll be just a 5-minute drive from Toyota Center and Daikin Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.
At a glance
DONE
Hotel size
259 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, up to 50 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 45 per night; includes in/out privileges)
DONE
Offsite
Free area shuttle within 1.0 mi
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
What to do
Shopping
Discount at nearby fitness center
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Grab bar near toilet
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Tempur-Pedic mattress
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 45 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston
Frequently asked questions
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 45 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an onsite restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.
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The Whitehall Houston Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bathroom
Bed
Restaurant
Shower
Refrigerator
Lobby
Food
What guests liked
The on-site restaurant and bar offered great food and excellent service with friendly bartenders. (15 reviews)
Breakfast was consistently praised as delicious with a wide variety of options and excellent service. (12 reviews)
The property's shuttle service was convenient and efficient, making it easy to commute to the airport and other nearby locations. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 9, 2025
The staff was very friendly and everything felt comforting!
Linda
Linda, 2-night trip
10/10 Exceptional
Aug 18, 2025
A friendly staff, comfortable bed and later check out made it a very enjoyable stay.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Sep 29, 2025
Very nice hotel!
The hotel has great food/beverage options. The Buffalo Bayou coffee shop was simply awesome. The customer service was excellent. The hotel is also in close proximity to the baseball arena as well as other restaurants. It was very easy to get around.
Ronnie
Ronnie, 1-night trip
10/10 Exceptional
Aug 21, 2025
Always a favorite place to stay when my wife and I go to Houston.
Todd
Todd, 2-night trip
10/10 Exceptional
Aug 4, 2025
It’s an awesome location and hotel
Marissa
Marissa, 3-night trip
8/10 Very good
Sep 8, 2025
Comfy Beds & Great Spot in the City
The beds here are really comfortable, and the location is just right—super convenient and close to everything. It’s near the Astros stadium, which was a big plus for me. There’s also a lot to do around the area, with plenty of restaurants and things to explore. A great spot for both relaxation and fun!
veronica
veronica, 2-night trip
8/10 Very good
Sep 12, 2025
Overall pleasant
Stay was pleasant. Staff was nice and helpful. Beds just not so comfy, not terrible but not great either. Overall pleasant and near lots of venues
Tyson
Tyson, 2-night trip
10/10 Exceptional
Jul 21, 2025
Great Stay
Great Scenery, super clean, check in/check out services were extremely professional and welcoming. Will definitely be booking a stay here again in the future.
Erica
Erica, 3-night trip
10/10 Exceptional
Jun 23, 2025
Great hotel and location
Rachel
Rachel, 3-night trip
10/10 Exceptional
Jun 24, 2025
We had a great stay. Would definitely stay again!
Ashley
Ashley, 2-night trip
10/10 Exceptional
Jul 14, 2025
Good overall place to stay, great cost, building is a little old but the bar makes up for it.
Trisha
Trisha, 1-night trip
10/10 Exceptional
Aug 18, 2025
Great stay
One of the best experiences I have had a hotel.
The service was top tier.
The attention to detail was top tier.
The entire staff was kind and friendly.
Excellent amenities.
Excellent location.
Cleannnnnn…
Comfortable..
Will Definitely be back
Christopher
Christopher, 3-night trip
10/10 Exceptional
Sep 10, 2025
Girls trip
So cute and clean, older hotel but it’s being kept up best as possible. I could see some wallpaper coming up and some paint needed but that’s truly just visual quality. Staff was nice and valet was quick. This place is central and an easy uber to bars in main st and restaurants! Seemed really quiet and safe, pool was nice and I love the caramella latte from the buffalo bayou!
LeAnne
LeAnne, 2-night trip
10/10 Exceptional
Jun 21, 2025
Great place
Joshua Jason Clark
Joshua Jason Clark, 2-night trip
10/10 Exceptional
Jun 2, 2025
Great stay! Would stay again!
Malcolm
Malcolm, 4-night trip
6/10 Good
Sep 9, 2025
Comfortable
Nice staff. The hotel was comfortable but needs some TLC. Smells of weed.. Missed possibilities to make some tea in the room
Annica
Annica, 1-night trip
10/10 Exceptional
Sep 21, 2025
Please give the exact total when booking
We liked the hotel overall but I would have liked to known that I was going to pay more than expected. By Hotels.com I was guaranteed a price but at the check in was a different price.
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Jun 29, 2025
We enjoy this hotel very elegant and quiet
Nathanael laethen
Nathanael laethen, 1-night trip
10/10 Exceptional
Jun 3, 2025
Great hotel!
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
Jun 11, 2025
Excellent hotel
Paul
Paul, 1-night trip
8/10 Very good
Jun 29, 2025
The hotel was close enough to plenty of public transportation and offered a decent selection of coffee and food within their onsite restaurant.
Lauren
Lauren, 2-night trip
10/10 Exceptional
Jun 11, 2025
Everything was amazing, excellent hotel. This will be my go to stay when in town.
Laticia
Laticia, 5-night trip
10/10 Exceptional
Jul 16, 2025
Enjoyed our stay at Whitehall
Very accommodating; excellent service; breakfast was great. Walked to Hobby Center for Performing Arts easily.
Joni
Joni, 1-night trip
10/10 Exceptional
Jun 24, 2025
Omg I loved my stay will
Definitely be my go to when I stay in Houston
Shelly
Shelly, 3-night trip
10/10 Exceptional
Jun 18, 2025
The place is awesome, stayed here 2X in a month and had a good experience. Recommend to everyone to stay here.