The facilities are really great, beautiful and in manicured condition. The beach is gorgeous as well.
However the food service needs to improve. It is not in accordance with a 5 star hotel, neither on quality or service. Peruvian and italian restaurants were disappointing, and you would expect a long time waiting for your food no matter which restaurant you are.
David
David (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Ivan
Ivan (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Keon Hee
Keon Hee (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Pedí que me pusieran un banner de feliz cumpleaños el cual no pusieron lo pedí en diferentes ocasiones y no lo hicieron
pero al final de nuestra reserva me dejaron hacer un check Out tardío lo que compensó todo lo mal atendidos que estuvimos
Marina
Marina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Very good
Daniel
Daniel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Renata
Renata (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Beautiful beach!
Brandy
Brandy (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 14 日
It was an exceptional stay
Denys
Denys (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Nikki
Nikki (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 4 日
Service was not good. Room was dirty when we did check in , ac doesn't work properly . Alcohol not good. Price for trip expensive .
Vyacheslav
Vyacheslav (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Loved the property and it's amenities. Staff is wonderful and kind. Food wasn't outstanding but always solid options which met our expectations for an AI Resort.
Carina
Carina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Bianca
Bianca (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Carina
Carina (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
First of all I want to thank all people who work at Hilton La Romana! For the great service and the smiles they sharing with us during the whole time of our staying. Front desk service was always ready to help. We appreciate clean property
Victoriya
Victoriya (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Everything was great except on more than one occasion there was no soap or hand sanitizer in the bathroom at the family side buffet.
Anna Barbara Lynes
Anna Barbara Lynes (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 17 日
We enjoyed the privacy and cleanliness of the property, most of the dinning experiences were great, with the Spice Market" being very impressive for a buffet. The "exclusive" Grill Restaurant for VIP guests we disappointing. However many of the other restaurants were great.
For the most part the staff was very friendly, we will go back.
Stephen
Stephen (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Resort fantastico, abbiamo viaggiato con un bimbo di 2 anni ed è stato tutto perfetto. Personale estremamente gentile e disponibile, pulizia ottima e buon cibo. La struttura è molto bella e ben organizzata e la spiaggia è stupenda. Assolutamente consigliato!