We accidentally booked an accessible room which we didn't need and the staff was able to change our room to a standard room. The room was spacious, clean and quiet. Breakfast was good and they had someone to make omelet for you.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Hansol
Hansol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Nice hotel for the money! Friendly staff! I would recommend this hotel
Delbert
Delbert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
John
John (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 21 日
michelle
michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
Kenya
Kenya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Hubert
Hubert (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
Donald
Donald (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
The best Best Western experience!
The best Best Western experience! Would stay there when I visit this area. In that regard, highly recommended!
Youngim
Youngim (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 4 日
Furniture was old. Floor in kitchenette was sticky. Starting of some mold around tile in bathroom. One of the remotes didn’t work well.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
真實旅客
12 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Sung gu
Sung gu (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 19 日
The hotel has lights that shine right at the building, from the front parking lot. The light comes in the first floor windows all night, and the curtains are inadequate to keep it out. Not good if you need a dark room to sleep!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
domiqua
domiqua (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
Cleanness is next to godliness.
There was only one floor available, 1st floor as they are remodeling, which is very much needed for this facility. That is the good news. Not sure I will come back to this facility though as their standards of clean, isn't quite up to mine.
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 4 日
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Interesting
It was not a good experience at all. Someone tried to walk into our room in the middle of the night around 2 am. Lots of sketchy workers who don’t speak English
真實旅客
14 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Crap!
DO NOT STAY HERE
The hotel’s elevator has been down for a month. I’m in town for training. I thought this would be a nice hotel due to it being across from Kenwood mall. This place is trash.
*front desk has an attitude (tall woman and other hotel workers) for no reason and always on the phone. Only good one who actually helps is the Asian dude who works nights. The rest don’t care and way too comfortable not caring.
*cant understand the question(girl with glasses) did I receive mail today.
*maintenance can’t communicate with you, thus won’t help fix anything
*when it snows they are too lazy to snow plow, salt or shovel. They put a sign up saying exit area is closed. While no elevator. Fire hazard.
*you get to move at midnight because your toilet overflows. With no valet carts, no elevator, no help. You might have to move a few times since they have known plumbing issues. I had more than one toilet issues with more than one room.
*they will block the back parking lot for no reason with their own vehicles just because, making one of the only exits inaccessible.
*they don’t care
*most of the employees live inside the hotel
*The refrigerators leak massive amounts of water and after you keep changing rooms and you’re disabled and they don’t offer to help you it becomes a bit much
*Rude manager/owner google the hotel and look how the hotel respond people who had real concerns. They are rude and nasty and blame it on the patrons of the hotel.
*no refunds
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 26 日
Whitney
Whitney (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
Didn’t seem ready for customers.
There was no one at the desk when I got to the hotel and had to wait more than five minutes for someone to check me in to my room. My room still had flower petals, which I assume were from Valentine’s Day beside the bed. The elevator was not an operating order.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
Property seemed to be very outdated, only upgrades were in the bathroom. The couch was leather brown, old and worn. The kitchen floor had lots of scratches all over. There were a few brown marks/ stains on the wall I’m not sure what those were from. And in top of that, the elevator was out if service which was a major inconvenience since I had multiple items to carry to my room, so traveling up two flights of stairs each time was not ideal.
Adrienne
Adrienne (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Excellent….. except for the mattress
Front desk clerk was super friendly and helpful. Room was spacious, super clean and modern. Shower was excellent. Only negative was the bed… the mattress was completely worn out.. mushy with zero support! A decent mattress would have made this an A+ stay.