This was my first visit to Heidelberg, and I was pleasantly surprised upon arriving at this hotel to see how nice it was. The receptionists were very friendly, and I appreciated the opportunity to have a drink and something sweet in the lobby while waiting.
The room was spacious and clean, equipped with everything one needs and a bit more. I booked a superior room, which was slightly more expensive than the standard. The reason for choosing the superior was the desire to have the view depicted in the photos—overlooking the city. However, the view I received was much less impressive, so the upgrade wasn’t worth it unless you desire more space.
Otherwise, the stay was very pleasant. I slept well in a comfortable bed, and the bathroom and shower were very nice. The two complimentary bottles of water were appreciated. There was also a Nespresso coffee machine, but no capsules, so I was unsure about the solution there. Checkout went very smoothly with a smiling and friendly receptionist.
I would gladly stay here again. Additionally, Heidelberg turned out to be a much nicer city than I initially thought it would be—especially once you enter the old part of town. I recommend a visit there.