Unsafe, Unclean, and Unwelcoming – Would Not Recommend
I do not recommend this hotel at all. The experience was disappointing from the moment we arrived. The drinks were watered down, the food was nearly inedible, and the service was extremely poor. As a parent of an autistic child, I expected a more family-friendly environment, but this place was not accommodating in the least. There were no microwaves in the rooms, so I had to buy food from outside just to feed my child.
One of the most serious issues was a lamp placed right next to the bed—when we touched it, we received a shock that felt like electrocution. That’s a huge safety hazard that should never be ignored.
To make things worse, we practically had to clean the room ourselves. They only made the bed—no real cleaning was done. We had to ask for a broom just to sweep the floor.
Lastly, the staff constantly pressured us to buy a travel package, and if you’re not a VIP guest, you’re clearly treated differently. The whole stay felt uncomfortable and stressful. I would not return and do not recommend this hotel to anyone, especially families.