En general está bien, pero el alcohol en general puede mejorar, la atención es buena y con amabilidad en cualquier área, lo único que considero deberían colocar es una puerta entre la habitación y el área de baño, no hay privacidad, se ve prácticamente todo a quién se éste bañando
Aaron
5 晚家庭旅程
10/10
Amazing place.
All set for relax.
Nice place
Nice service
Nice people.
marco
4 晚行程
8/10
Basically the resort is very nice. We loved where our room was located and the food choices were good. However, my biggest disappointment and complaint (we spoke to the management several times about this) was the smoking that was allowed in the entrances to the resort. Coming from the rooms, there is only one way to enter the resort. There were many signs posted for NO SMOKING and there was even special area set aside out of the mainstream for the smokers. However, EVERY time we were trying to enter the main facility, there was a pack of smokers standing there blocking the entrance smoking. Also, the smoke drifted into the main lobby and made it unusable. We heard several other patrons complaining about the smoking. I have a sever allergy to smoke and this was very distressing. I couldn't go anywhere without my inhaler for fear of an asthma attack due to the smokers. When we brought this to the attention of the management, their response was "well they are outside and the smokers have right too!" This was unacceptable!
Nothing was ever done to ask them to move or to deter the smokers from smoking anywhere they wanted to. We will never return to a RIU property because of this issue.
Deborah
11 晚行程
6/10
hassan
3 晚行程
6/10
I was hoping for a more pleasurable time. Only had wait staff serving drinks at the pool. No wait staff in the bars at all. Mini fridge was only serviced once during my 4 day stay. To much money for the service received.
Carolyn Pope
4 晚友伴旅程
10/10
I AM A REPEAT CUSTOMER. GOOD STAFF AND FOOD. CUSTOM SERVICE IS GREAT
Kristie L
9 晚行程
10/10
Socorro
4 晚家庭旅程
10/10
Felix Jose
5 晚行程
10/10
Nice hotel but the rooms are extremely basic n need some renovation's
giovanni
7 晚浪漫旅程
10/10
Stayed at Riu tequila with my family. It was the one of the best vacations we ever had. Planing to visit Riu at spain this summer. Love it.
Mikheil
4 晚家庭旅程
10/10
Great buffet spread & food choices. Fun entertainment team. Love the neon party! Pleasant surroundings. Clean. Great beach, easily walkable from resort.
Mary
4 晚浪漫旅程
10/10
Staff go above and beyond from house keeping to the entertainment staff. Only negative is there could be more rest rooms around the main restaurant area. They get very busy on a evening.
Charlie
11 晚行程
10/10
Everything was good, nice rooms, great staff… the food and drinks are just ok.
Oscar
4 晚友伴旅程
10/10
So clean and the staff was amazing
Carissa
4 晚浪漫旅程
6/10
This property was very nice, clean, pools were nice and beach was not far at all. My only complaint would be the food and drinks. Buffet was ok, specialty restaurants were not good at all with very limited selection. All bottom shelf wine & liquor.
Sandy
4 晚友伴旅程
2/10
Here’s a brief review you could use:
The service at this resort was extremely disappointing. Staff were unhelpful and inattentive, and basic requests were often ignored or took way too long to fulfill. For the price we paid, we expected much better treatment and responsiveness. I would not recommend this place if you’re looking for a relaxing and hassle-free experience.
Rosendo
4 晚家庭旅程
10/10
All
Zhivko
7 晚行程
6/10
I stayed at Riu Tequila for 2 nights. The pools and grounds are excellent!. The staff is exceptional. The hotel is consisted of many 2 level brick/ concrete buildings. Its very noisy at night.
I was way in the back in villa 10 but it didn't matter. Mabey get a top floor because being on bottom floor you hear the constant moving of tables and chairs and its amplified through the concrete ceiling above.
The halls are like a echo chamber with door slamming and and people talking at all hours. Bring ear plugs. There is a sweet spot between 5am and 7am where it is quiet. I was over the food quality and selection after my 2 night stay.
Dean
2 晚行程
10/10
Loved it! Looking forward to next year!
Lori
5 晚行程
6/10
We were actually transferred to Riu playacar, that is 2 min down the road. We were told it was an upgrade, at first we thought it was as we had access to the beach on our resort, but the room didn't seem as updated as Tequila rooms did. Most of the staff were nice. One thing I noticed right away, they don't have staff escort you to the room or take your luggage. We did have access to go back and forth to Riu tequila but only between the hours of 11am-3pm and on the white party night. The food, it was ok. I have a sea food allergies so I have to be careful whit what I eat. The signs over the food would have pictures like a fish, chicken or cow but come to find out that if a station has anything that is fried it's all fried in the same oil. So cross contamination all over the place. I couldn't even have mozzarella sticks because they fried a shrimp empanada in the same oil. So there was a lot of food that I couldn't eat. Very disappointed. The pools and beach were very beautiful. The don't have any top shelf liquor. And they mix the different tequilas.
roxanna
4 晚浪漫旅程
6/10
Our "villa" was clean and spacious enough with a decent view over the property. In fqct , the only issue would be with other tourists - the ones who spoil it for everyone else coming back loud and drunk, arguing with whomever they're with.
Food was ok, the worst experience was at the "Bamboo" restaurant where I tried the Paneer Masala dish, an Indian food of cheese cubes in a spicy sauce. However, this turned out to be tofu instead. I comlained to the waiter who said he would talk to the chef. I didn't hear back. Who knows, maybe the chef had no idea what Paneer Masala was...
The beach is about a seven minute walk away, you can use the facilities of the hotel there, the pool and the restaurant - but that does not extend to giving you a towel! Remember to take your own from the Tequila. Beach is good, disapponting to get so many hawkers coming by to sell trinkets to you. I counted 9 in the first hour we were there one day
Lots of Capybaras and Coatis wander around the property, they're fun to watch.
norman
7 晚浪漫旅程
8/10
Food was excellent. Great intertainment .Rooms were spacious and quiet. The animation team was great. Will be back.
Paul Angelo
14 晚行程
8/10
Loved the pools. Plenty of room and chairs around the pools. It was never hard to find a spot. Staff was friendly and helpful. The entertainment was great I just would have liked to see more of it offered. I didn’t like that you had to pay to play billiards in the sports bar….I think that should be free….all inclusive.