The building has lovely details but everything came from a place of "no." We asked for ice - sorry, ice machine broken, come back later; asked for towels - sorry, no towels available until the afternoon - wine glass? No (even though there's a restaurant and bar onsite).
No washcloths, tiny bar of soap, no conditioner.
They did set up a taxi for us to take us to the train and we liked the balcony.
Hair on the bathroom floor at check-in and grout needs cleaning.