Does Novotel Lombok Resort and Villas offer free cancellation for a full refund?

Yes, Novotel Lombok Resort and Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Lombok Resort and Villas?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Novotel Lombok Resort and Villas?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Lombok Resort and Villas?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Lombok Resort and Villas?

Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.

What are the check-in and check-out times at Novotel Lombok Resort and Villas?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Novotel Lombok Resort and Villas and nearby?

Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Novotel Lombok Resort and Villas also has a private beach and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Novotel Lombok Resort and Villas?

Yes, Spice Market offers beachfront dining and Regional cuisine.

What's the area around Novotel Lombok Resort and Villas like?

Novotel Lombok Resort and Villas is a short 15-minute walk from Serenting and Torok Bare Beach and 18 minutes' walk from Kuta Beach.

Novotel Lombok Resort and Villas, Kuta: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 21, 2025

Everything was amazing: facilities, food, service. I would certainly return

Marcela, 2-night trip

10/10 Exceptional

Aug 1, 2025

Lovely place. Staff very attentive and professional. Resort well kept and tidy. Breakfasts phenomenally good ! Lovely place to stay and chill with family - recommend

Sion, 2-night trip

10/10 Exceptional

Jun 17, 2025

Beautiful resort with everything you need without even leaving. However, shopping Kutta Central area is a bit far but the hotel has a small taxi service to help. Great breakfast and dinner next to the beach and gym 10/10

Ali, 1-night trip

10/10 Exceptional

Apr 23, 2025

We would highly recommend staying here. It was nice to be a little out of town. It was super peaceful being able to watch the sunset on the beach every night. Staff was great.

Ranee, 4-night trip

10/10 Exceptional

Jun 12, 2025

Amazing Resort which such lovely staff

Absolutely amazing stay at the resort! Would highly recommend for families, staff can’t do enough to ensure you have a lovely time. They always go above and beyond. Also so accommodating with young kids and are so helpful. They also helped organise so many trips for us. Roby front of house, Richmand, Khalil, Aziz all so lovely and genuinely kind hearted people!

Rana, 2-night trip

10/10 Exceptional

Feb 5, 2025

I loved the make your own donuts

Anthony, 3-night trip

10/10 Exceptional

Apr 2, 2024

Amazing stay

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time

Andrew, 2-night trip

8/10 Very good

May 15, 2023

Nice beach

Comfortable, nice beach, access to town by car

Susan, 3-night trip

10/10 Exceptional

Oct 29, 2022

Nice service and great property.

Emma, 5-night trip

10/10 Exceptional

Sep 8, 2023

staff were excellent

Nick, 5-night trip

10/10 Exceptional

Sep 20, 2024

4/5 great hotel. Missing a few things

Everything about this hotel is amazing. Just a few amenities were missing such as slippers, toothbrush, shower cap.

Giorgio, 3-night trip

8/10 Very good

Apr 15, 2024

Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.

Lucas, 3-night trip

10/10 Exceptional

Nov 1, 2024

I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!

Claudia, 4-night trip

8/10 Very good

Dec 19, 2024

Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame.

Catherine, 3-night trip

10/10 Exceptional

Mar 26, 2024

Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.

Poh Cheng, 3-night trip

6/10 Good

Oct 15, 2024

Not a lot to do in the area. Service was ok but English was lacking for many of the staff. Menu on restaurant different from the one on site. Food was ok but not great

Janice, 1-night trip

6/10 Good

Feb 26, 2025

The area was quite and peaceful, rooms were well maintained and spacious however found lack in cleanliness when it came to mosquito and insects in the common pool and private pool. Spotted a number of lizards at the lobby and dining restaurant, really unexpected at a 4 star resort. A few fused lights and broken tile in Private pool. Had found ants in the sugar pouches provided in room to make tea.

Abhinandan, 1-night trip

10/10 Exceptional

Sep 4, 2022

Generally quite satisfied overall.

Nigel, 10-night trip

10/10 Exceptional

Feb 11, 2023

All good nothing bad

Daiki, 8-night trip

8/10 Very good

May 9, 2024

We love this property it’s our third time here but it doesn’t seem as good as it used to be. Both our sinks were clogged and the stoppers were dirty. The restaurant has gotten super pricey and the service charge is twice other hotels. Breakfast was good but very limited in choice and quantity. For the price we hope for better.

Sophia, 2-night trip

8/10 Very good

Sep 6, 2024

Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.

Martha, 3-night trip

4/10 Fair

Dec 31, 2024

Not to recommend

Checkin without explanation of the facilities. Poor breakfast food quality. Housekeeping not properly organized. Asked for preparing the day bed during checkin, in evening still not done. We checked in with 2 adults and 2 kids. Found 2 shower towels in the room only. Kids of other guests using the pool in normal clothes and washed off their make up from kids club face painting in the pool, needed to remind the pool staff the proper pool rules. Second day our room was not made up, asked reception to make up, 3 hours later still not made up. We used this hotel on our way back from north lombok 2 days prior our return flight. At the end we used the Pullman facilities and restaurant next door instead as we felt of much better quality and service.

Michael, 2-night trip

8/10 Very good

Oct 18, 2025

Magnifique hôtel dans un cadre exceptionnel . L'hôtel comporte un cadre traditionnel en bois qui se marie parfaitement à l'environnement Les prestations sont de hautes qualités même si la restauration devrait être revue à la hausse

laurent, 3-night trip

10/10 Exceptional

Sep 26, 2025

Un magnifique hôtel à hauteur de toutes espérances. Une chambre immense, propre et confortable. Un restaurant excellent. Une plage, une piscine, des activités... au top ! Seul bémol c'est la localisation, l'hôtel est excentré et si l'on ne loue pas de véhicule c'est plus compliqué d'explorer les environs. Mais sinon je recommande !!!

Morgane, 2-night trip

8/10 Very good

Aug 23, 2025

Khalifa, 1-night trip

Novotel Lombok Resort and Villas

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