The food in the restaurant was poor, the steak was very gristly, I ordered it with potatoes and it came with chips, how can you make that mistake. When I brought this to their attention, they applied a discount without me asking, however, the discounted figure was still far to much for what I ate. We have been to this hotel previously and the food was good, so not aware to what has changed.
My wife and I stayed for 2 nights and the room was not cleaned after the first night, not what you would expect from an IHG hotel.