Staff are lovely and friendly but the overall condition of the place is seriously lacking. Also charging guests £10 to use the building site at the premises to park their cars is just penny pinching. No hair conditioner provided so couldn’t wash my hair. Really wasn’t worth the £175 for the night if I’m honest. I get it’s an old building but I’ve stayed at old hotels in the past and they’ve been kept in better condition. Creaky bed, creaky floorboards and when husband used the shower, it wouldn’t turn off. Like I say, the staff are really lovely but I won’t be back in a hurry.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Adam
Adam (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Tony
Tony (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Brilliant
Ronald
Ronald (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月7日
Clare
Clare (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
Lovely place to stay.
Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年8月22日
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Paul
Paul (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
NEIL
NEIL (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月25日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年7月23日
Hugo
Hugo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
Gavin
Gavin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月16日
Nice hotel on the outskirts of town
Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Allen
Allen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月23日
Short Break
No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Jeff
Jeff (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月16日
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Peter
Peter (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月3日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月18日
Close to racecourse, reasonably priced.
PETER
PETER (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月22日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月15日
Stay at Best Western Kilima
Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.