Only one staff attending to the check-in, it took quite a long time to settle the check-in.
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Great Value and friendly staff
The shower was great the room nice and clean. The front desk was very nice checking in and out. They were nice and gave us a late check out. Only improvement i would suggest is that the bed is a little to firm (not uncomfortable, but not comfortable either)
tim
tim (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年12月1日
The place is ok.
Its away from the main center so there is not a lot to do walking distance. Would be good if you are looking for a scape and disconnect, however they receive a lot of families and groups that make the stay a bit noisy.
dandadeuá
dandadeuá (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年9月4日
Nornatasha
Nornatasha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年1月29日
Pleasant stay
Pleasant stay at SCAPES. Although it is opposite a construction site, our room faced the courtyard so it was very quiet. The hotel is a 10 mins drive from restaurants so not an issue. There are free onsite parking too.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年9月10日
We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room.
Once in the room there’s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds there’s nothing in the room. The television did not work, I could not watch the NFL games that were going on.
Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience.
I do not recommend Expedia keeping this hotel as the option. I’ll not stay here even if I get free room.
Sarojini
Sarojini (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2022年7月13日
Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
AINI
AINI (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年6月5日
Nice hotel but 20mins drive from Genting
Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Annaline
Annaline (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年5月16日
So so and overpriced
Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available.
Room was ok but smelt really bad.
Breakfast was decent
Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Ivan
Ivan (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年5月3日
Nice and clean property, good spacious design with very friendly staff.
Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Edwin
Edwin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年1月6日
Enjoy my stay here!
Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2022年1月1日
Kian Kee
Kian Kee (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年1月1日
Mohd Azman
Comfort, clean, breakfast good, service good.
Mohd Azman
Mohd Azman (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年12月27日
Family trip
My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2021年12月24日
Maybe can add more variety of food during breakfast.
Yusfazirul b.
Yusfazirul b. (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2021年12月23日
Hope to make dinner as Buffet cuz surrounding area not many available proper food
If this done by your hotel will be a unique job and sure will increase the quality of the hotel
NABIL
NABIL (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2021年12月23日
Jîaêr
Jîaêr (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2021年12月22日
Everything is great
Nor Atiqah
Nor Atiqah (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2021年12月20日
the soundproof of hotel room is terrible, even others room water flushing also can be heard through. The carpark is totally a disaster when peak season.