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Mercure Hotel Düsseldorf - Ratingen

4.0 star property
Ratingen hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Exterior
Lobby
Sports facility
Hypo-allergenic bedding, desk, soundproofing, rollaway beds
BBQ/picnic Area

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Gym
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is HK$440
HK$471 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

FOUR Ratingen Dusseldorf Airport

Spa
Airport transfer
Pet-friendly
Parking available
8.6 out of 10, Excellent, (236)
The price is HK$504
HK$540 total
includes taxes & fees
12 Jan - 13 January 2025
FOUR Ratingen Dusseldorf Airport
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About the area

Map
An der Pont 50, Ratingen, NW, 40885

What's nearby

  • PSD Bank Dome - 8 min drive - 12.4 km
  • Messe Essen - 9 min drive - 13.0 km
  • Messe Düsseldorf - 13 min drive - 16.3 km
  • Ruhrlandklinik - 20 min drive - 20.8 km
  • Seaside Beach Baldeney - 28 min drive - 18.1 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 9 min drive
  • Ratingen Hoesel S-Bahn - 5 min drive
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Broichhof Ratingen Station - 7 min drive
  • Airport drop-off service

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Schlüssel zum Meck Inh. Amelung Stephan Restaurant - ‬5 min drive
  • ‪Zur Grenze - ‬3 min drive
  • ‪Höseler Caféhaus - ‬4 min drive
  • ‪Casa Vecchia UG - ‬5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

When you stay at Mercure Hotel Düsseldorf - Ratingen, you'll be within a 15-minute drive of Messe Essen and Messe Düsseldorf. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Junkers, which serves international cuisine and is open for lunch and dinner. A terrace and a garden are other highlights.

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

At a glance

Hotel size

  • 118 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Junkers – This restaurant specialises in international cuisine and serves lunch and dinner.
Junkers – This bar only serves light fare. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per room

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet (may vary based on length of stay)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

Does Mercure Hotel Düsseldorf - Ratingen offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf - Ratingen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Düsseldorf - Ratingen?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 10 per pet. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Düsseldorf - Ratingen?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Hotel Düsseldorf - Ratingen?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 25 per room.
What are the check-in and check-out times at Mercure Hotel Düsseldorf - Ratingen?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Hotel Düsseldorf - Ratingen?
No, this hotel doesn't have a casino, but Mercatorhalle Duisburg (12-min drive) is nearby.
What is there to do at Mercure Hotel Düsseldorf - Ratingen and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Mercure Hotel Düsseldorf - Ratingen also has a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf - Ratingen?
Yes, Junkers offers international cuisine.

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danijel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Qiumars, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Monika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast
Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Krystyna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Sunieldath, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Anzhelika, 1-night romance trip
Verified Expedia guest review

8/10 Very good

MR PAUL, 2-night trip
Verified Expedia guest review

8/10 Very good

All staff very friendly and exceptionally helpful...would stay again
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MR PAUL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2 night stay
Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
ian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 3 days restaurant and bar never open!
Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lots of parking space
Vasiliki, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Victoria, 1-night business trip
Verified Expedia guest review

2/10 Poor

Hotel with no Hot water and not safe parking space
I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Julien, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Dennis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Omar, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Last Minute Booking
Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Matthew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Disappointed the bar & restaurant was not operating yet restaurants were operating nearby. Probably would choose different hotel because of that
Josh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mohsen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wassim, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay at this hotel.
Had a good stay at this hotel. Pros: Clean, good size room, friendly staff, free internet, ample parking, McDonald and a good German restaurant across the street. Cons: No in room refrigerator/mini bar. Must have a car to get around.
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent, the staff was so polite and courteous and helpful. I really enjoyed my visit.
1-night family trip
Verified Expedia guest review

8/10 Very good

Good compromise of comfort, price and convenience
Check-in was seamless and the room comfortable, though not outstanding. Just a pretty good hotel room. Breakfast was very good. A hot and cold buffet with plenty to chose from. Restaurant on site. You park on the streets around the hotel once the relatively small parking is full. It was not a problem. I found a spot just 100 yards from the entrance. The immediate area is not particularly attractive, but the fact that Dusseldorf airport is just a few miles away is nice. For the price, it's actually a good deal. Hotels near Dusseldorf and/or the airport are insanely expensive. I was relieved to find this Mercure at an acceptable price...
Sylvie or Kenneth, 1-night business trip
Verified Hotels.com guest review