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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Mountain hotel with restaurant, near Grand Sierra Resort Casino

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Business centre
Meeting facility
Bar (on property)
In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport offers a welcoming retreat with an on-site restaurant serving breakfast and dinner. Enjoy the seasonal outdoor pool or relax in the garden. With free self parking, laundry facilities, and helpful multilingual staff previous guests have praised for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is HK$699
HK$806 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(118 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Aiden by Best Western South Reno

  • Pool
  • Pet-friendly
  • Free parking
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9.0 out of 10, Wonderful, 1,995 reviews
The price is HK$638
HK$721 total
includes taxes & fees
8 Sept - 9 Sept
Aiden by Best Western South Reno
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About the area

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Atlantis Casino - 2 min drive - 2.6 km
  • Reno-Sparks Convention Center - 2 min drive - 3.3 km
  • Grand Sierra Resort Casino - 2 min drive - 2.2 km
  • Peppermill - 3 min drive - 2.2 km
  • National Bowling Stadium - 5 min drive - 4.3 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 2 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport is just 0.9 mi (1.5 km) from the airport and offers a free shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Plaza Court, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site extended parking (USD 12.00 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4400 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Crosswinds – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Extended parking costs USD 12.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
Best Western Airport Plaza
SureStay Reno Airport Plaza
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM.

Is there an on-site casino at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.

What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?

Have fun with activities such as cycling, hiking and mountain climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.

Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?

Yes, Plaza Court offers American cuisine.

What's the area around SureStay Plus Hotel by Best Western Reno Airport like?

SureStay Plus Hotel by Best Western Reno Airport puts you in the heart of Reno. Popular attractions include Grand Sierra Resort Casino, which is 3 minutes away by car. Travellers love the hotel's prime location.

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Bed
Restaurant
Location
Lobby
Shuttle
Bar
Food

What guests liked

  • The airport shuttle service was free, fast, convenient, and provided by friendly and helpful drivers. (54 reviews)
  • Breakfast was hearty, reasonably priced, and served with excellent service. (7 reviews)
  • Parking was ample, easy, and convenient with quick freeway access. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Excellent location coming off a late night flight.
Andrew, 1-night trip

10/10 Excellent

Shuttle service, comfy rooms were great.
Joel, 1-night trip

8/10 Good

Decent place to stay on a budget.
Zachary, 1-night trip

10/10 Excellent

Great value.
Tim, 1-night trip

10/10 Excellent

Great location. The in-house restaurant is REALLY good if you like Indian food.
John, 1-night trip

10/10 Excellent

Nice place
Tim, 1-night trip

10/10 Excellent

It was a great room walkable to airport
Kimberly, 1-night trip

10/10 Excellent

Great airport accessibility!
Tracy, 1-night trip

10/10 Excellent

Great hotel and staff!
Gregory, 3-night trip

10/10 Excellent

Friendly staff, accommodating
Kim, 1-night trip

8/10 Good

Close to airport
Jeffrey, 1-night trip

10/10 Excellent

very clean, staff was great
Anita, 3-night trip

10/10 Excellent

Clean property despite being right by the airport you dont hear the planes. Would consider staying again.
Simon, 1-night trip

8/10 Good

It was comfortable and convenient. It met our needs.
Kimberley, 3-night trip

8/10 Good

I liked the closeness to the airport.
Fred, 1-night trip

8/10 Good

It was right across the street from the airport. Staff was helpful and friendly. Unfortunately, the elevator near our room was out of order, so we had to drag our luggage further.
Pauline, 1-night trip

10/10 Excellent

Every thing was very nice
Kathleen, 1-night trip

10/10 Excellent

Great experience
Maria, 3-night trip

8/10 Good

Clean rooms, good customer service, Bigger fridge than other hotels near by, coffee maker, microwave, room is bigger to Is a little outdated
Victor H, 3-night trip

10/10 Excellent

I love the property and will continue to stay here. Rooms could use a little updating - AC is loud. Outdoor area is beautiful and my granddaughters love the pool!
Niki, 1-night trip

8/10 Good

It was nice and clean, and I had a great day
Laquita, 2-night trip

10/10 Excellent

Easy access to the airport. Would be nice to have early breakfast available.
H Whitney, 1-night trip

8/10 Good

Older but clean property, older type air and heat without thermostat, but stayed cool throughout our stay. Close to freeway on one side of building so its a little noisy. Cool and secluded central area with pool and trees.
John, 1-night trip

8/10 Good

Super close to the Reno Airport. Check in was super simple and easy. Room was a bit noisy, but once it got quiet into the evening it was great. Was given an ADA accessible room(wheelchair friendly) but didn’t request one- the layout did appear to be easy to navigate if you are in a wheelchair- great layout. Would stay here again!
Dustin, 1-night trip

8/10 Good

First room smelled like smoke, so staff waa accomodating & switched us to a different room. Hotel was clean & quiet.
Ligia, 1-night trip