See all properties

Mercure Hotel Mainz City Center

3.5 star property
City centre Mainz hotel with bar/lounge

Choose dates to view prices

Photo gallery for Mercure Hotel Mainz City Center

Daily buffet breakfast (EUR 24.50 per person)
Front of property
Reception hall
1 bedroom, in-room safe, desk, blackout curtains
Lobby sitting area
In the heart of Neustadt, Mercure Hotel Mainz City Center is a haven for shopping enthusiasts. Enjoy on-site shopping, a coffee shop/cafe and dry cleaning/laundry services. Connect to in-room WiFi or unwind with coffee/tea in the lobby while exploring conference space and meeting rooms nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$646
HK$691 total
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Privilege, Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room

1 bedroom, in-room safe, desk, blackout curtains

Privilege, Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Minibar (some free items)
TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch and dinner served

Hilton Mainz

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 368 reviews
The price is HK$865
HK$925 total
includes taxes & fees
2 Oct - 3 Oct
Hilton Mainz
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Kaiserstraße 7, Mainz, RP, 55116

What's nearby

  • Rheingoldhalle - 12 min walk - 1.1 km
  • Mainz Cathedral - 13 min walk - 1.2 km
  • Gutenberg Museum - 15 min walk - 1.3 km
  • Zollhafen Mainz - 16 min walk - 1.4 km
  • Gutenberg University - 3 min drive - 3.1 km

Getting around

  • Mainz (QFZ-Mainz Finthen) - 13 min drive
  • Frankfurt Airport (FRA) - 33 min drive
  • Mannheim (MHG) - 65 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 66 min drive
  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station - 3 min walk
  • Mainz Römisches Theater Station - 22 min walk
  • Mainz Central Station Tram Stop - 3 min walk
  • Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min walk

Restaurants

  • ‪Coffee Fellows - ‬4 min walk
  • ‪Willichs - ‬3 min walk
  • ‪Ukiyo Coffee - ‬3 min walk
  • ‪Nirgendwo - ‬3 min walk
  • ‪Teilchen & Beschleuniger - ‬5 min walk

About this property

Mercure Hotel Mainz City Center

Located near a train station, Mercure Hotel Mainz City Center is a great choice for a stay in Mainz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say good things about the helpful staff and overall property condition. Public transportation is only a short walk: Mainz Central Station Tram Stop is 3 minutes and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 6 minutes.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 328 ft (EUR 16 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Discount at nearby fitness centre
  • Mountain biking nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Kaisers – On-site bar.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 18.50 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 16 per day (328 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Does Mercure Hotel Mainz City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Mainz City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Mainz City Center?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Mercure Hotel Mainz City Center?

No, this hotel doesn't have a casino, but Kurhaus (18-min drive) is nearby.

What is there to do at Mercure Hotel Mainz City Center and nearby?

Have fun during the warmer months with activities nearby such as mountain biking.

What's the area around Mercure Hotel Mainz City Center like?

Mercure Hotel Mainz City Center is in Neustadt, a short 3-minute walk from Mainz Central Station Tram Stop and 13 minutes' walk from Mainz Cathedral.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Hotel Mainz City Center Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Lobby
Bathroom
Building
Location
Water

Reviews

8/10 Very good

People and location were great.
Ranald, 3-night trip

8/10 Very good

Excellent location.

Within walking distance to trains station.
Shoong Chook, 1-night trip

10/10 Exceptional

Great location for town and the staff were excellent and very friendly 👌
mark, 3-night trip

10/10 Exceptional

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.
Rachel, 2-night trip

8/10 Very good

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Seth, 1-night trip

10/10 Exceptional

Lovely Mainz

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.
Tiziana, 2-night trip

10/10 Exceptional

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.
Cynthia, 1-night trip

10/10 Exceptional

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.
Eric, 2-night trip

10/10 Exceptional

Great First Night in Germany

Great stay for one night. Breakfast was very nice.
Jill, 1-night trip

10/10 Exceptional

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy
Michael, 4-night trip

10/10 Exceptional

no problem
Jun, 4-night trip

4/10 Fair

A C didn’t work for my entire stay and staff was fairly unhelpful.
Charles, 1-night trip

2/10 Poor

Don’t stay here

It is currently a construction site and should not be open to guests. The staff are extremely rude.
1-night trip

4/10 Fair

The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Heidi, 1-night trip

10/10 Exceptional

Construction

Nice hotel One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage.
Dennis, 1-night trip

6/10 Good

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms
Suzanne, 2-night trip

4/10 Fair

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel
Aamir, 2-night trip

10/10 Exceptional

Great affordable option for Mainz.

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.
Tanner, 2-night trip

10/10 Exceptional

清潔で快適

駅からも近く、アルトシュタットへも徒歩圏内で行くことができる。部屋はエアコンも付いていて、電気ポットもあり、便利だった。掃除も行き届いていた。タオルの交換について今やヨーロッパでは床に落としておかなければ交換してもらえないということは常識になっているのか、どこにもその案内がなかったので、（もしかしたら、、と少し期待をしたがやはり変えてなかった）わかってはいるが、ステッカーを張っておいてくれるとより分かりやすいのではと思った。
Reiko, 3-night trip

8/10 Very good

Kasper, 1-night trip

8/10 Very good

Jacqueline, 2-night trip

4/10 Fair

kelly, 1-night trip

10/10 Exceptional

Nigel, 1-night trip

10/10 Exceptional

Georgina, 1-night trip

10/10 Exceptional

Gregor, 2-night trip