I booked a spacious room with two double beds but only two single beds was provided. In fact, the Hotel does not have double beds. It was disappointed.
真實旅客
3 晚家庭旅程
6/10
Jiao
10/10
真實旅客
8/10
Jacques
1 晚行程
10/10
JeeAh
3 晚商務旅程
10/10
Bruno
1 晚行程
10/10
Excellent!
VIVIAN
3 晚家庭旅程
10/10
This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda
2 晚家庭旅程
10/10
Sheryl
2 晚友伴旅程
4/10
Robert
1 晚行程
6/10
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy
3 晚行程
10/10
Gurkanver
2 晚行程
4/10
Jean-Pierre
1 晚行程
8/10
Sarah
2 晚行程
8/10
Nick
2 晚行程
10/10
Micaela Alessandra
1 晚行程
8/10
Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
真實旅客
1 晚行程
4/10
Kathleen
3 晚行程
10/10
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo
1 晚浪漫旅程
10/10
Tom
1 晚商務旅程
8/10
真實旅客
1 晚行程
8/10
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects.
Positives:
Great location
Friendly staff
Room with a design.
Negatives:
Small room size.
No place to sit in the room except the bed and one chair.
Very dark room.
Airplane bathroom.
No lobby except the desk of the reception.
The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.