In the heart of Stadtbezirke I, Mercure Hotel Plaza Essen offers a serene retreat. Relax in the garden or unwind on the terrace, and enjoy dry cleaning/laundry services during your stay. With free in-room WiFi, a bar for socializing, and multilingual staff available to assist you.
Zollverein Coal Mine World Heritage Site - 9 min drive - 6.3 km
Getting around
Düsseldorf Intl. Airport (DUS) - 23 min drive
Dortmund (DTM) - 44 min drive
Essen-Kray Süd Station - 6 min drive
Essen Central Station (ESZ) - 16 min walk
Essen Central Station - 17 min walk
Philharmonie U-Bahn - 7 min walk
Bismarckplatz U-Bahn - 9 min walk
Planckstrasse U-Bahn - 10 min walk
Restaurants
KohleCraftWerk
Projekt Zweibar - 7 min walk
Bohnenkartell Rösterei & Café - 8 min walk
Pizzeria Calabrisella - 9 min walk
Sheraton Essen Club Lounge
About this property
Mercure Hotel Plaza Essen
Mercure Hotel Plaza Essen puts you within a 15-minute drive of Messe Essen and Starlight Express Theater. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other highlights at this eco-certified hotel include a terrace and a garden. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Philharmonie U-Bahn is 7 minutes and Bismarckplatz U-Bahn is 9 minutes.
At a glance
DONE
Hotel size
132 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Bar/lounge
Room service
Water dispenser
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Terrace
Bicycle parking
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 9.63 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 18.00 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Mercure Hotel Essen Plaza
Mercure Hotel Plaza Essen
Mercure Plaza Essen
Accor Hotel Plaza Essen
Accor Hotel Plaza Essen
Mercure Hotel Plaza Essen Hotel
Mercure Hotel Plaza Essen Essen
Mercure Hotel Plaza Essen Hotel Essen
Frequently asked questions
Does Mercure Hotel Plaza Essen offer free cancellation for a full refund?
Yes, Mercure Hotel Plaza Essen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Plaza Essen?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Plaza Essen?
Yes. Self parking costs EUR 18.00 per day.
What are the check-in and check-out times at Mercure Hotel Plaza Essen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Hotel Plaza Essen?
No, this hotel doesn't have a casino, but Mercatorhalle Duisburg (16-min drive) is nearby.
What is there to do at Mercure Hotel Plaza Essen and nearby?
Mercure Hotel Plaza Essen has a garden.
What's the area around Mercure Hotel Plaza Essen like?
Mercure Hotel Plaza Essen is in Suedviertel, a short 7-minute walk from Philharmonie U-Bahn and 3 minutes' walk from Folkwang Museum.
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Mercure Hotel Plaza Essen Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Bar
Reviews
10/10 Exceptional
Apr 14, 2025
Very nice hotel
This hotel is clean, very friendly customer service and breakfast was 5/5!
Joni
Joni, 2-night trip
10/10 Exceptional
Jun 22, 2025
Alles super
David
David, 1-night trip
10/10 Exceptional
Apr 28, 2025
Friendly,helpful staff. Nice location within easy walking distance over the bridge to Ruttenscheider Strasse with all its cafes and places to eat.
Catherine
Catherine, 3-night trip
10/10 Exceptional
May 10, 2025
Great reception team. Excellent fitness room.
Michael
Michael, 2-night trip
10/10 Exceptional
Oct 28, 2024
super oplevelse
meget fint hotel, med kaffe og slik to go
Christian
Christian, 2-night trip
10/10 Exceptional
Nov 10, 2024
Very nice!
We stayed here during our whirlwind tour of Europe. Very nice and clean, and probably the best hotel we stayed at during our trip. Would definitely stay here again. Friendly staff, great food, comfortable and spacious room. No complaints at all.
Dale
Dale, 1-night trip
10/10 Exceptional
Oct 1, 2024
Nice, modern hotel within easy walking distance of the Philharmonie. Beds were comfortable and the washroom was also clean and in good working order.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jun 25, 2024
Great property and close to main train station
Irida
Irida, 3-night trip
10/10 Exceptional
Jul 30, 2025
Close to Museum Folkswang
The rooms in The Mercure Hotel are large and comfortable with a good bathroom, everything is very clean.
If you stay at the Mercure Hotel, you Can easily walk to the town centre and the Main station, if you walk along the Huyssen Aller (runs parallel to Bismarckstraße). If you don’t want to walk very far for a metal, just cross the Folkswang Bridge (pedestrian) and turn right. There you Will find small local restaurants.
Ofcourse you are very near to the Folkswang Museum, and that is a must!! Entrance is free of charge, you only pay for the special exhibition.
Go to the UNESCO World Heritage, Zollverein, which is a former coal mine and factory. Just jump a tram at the main station.
Bodil Sixhøj
Bodil Sixhøj, 2-night trip
10/10 Exceptional
Sep 17, 2024
Excellent thank you
Kamila
Kamila, 1-night trip
10/10 Exceptional
Jun 22, 2024
The staff was very pleasant and willing to help!
Ansi
Ansi, 1-night trip
10/10 Exceptional
Jun 10, 2024
Nice stay in Essen
I stayed overnight in Essen to see an opera. The hotel was very nice and located close to the opera house. The staff were very helpful in sharing their local knowlegde.
BDE
BDE, 1-night trip
10/10 Exceptional
Apr 9, 2024
Great hotel
Lovely hotel very friendly polite staff. We only stayed one night as travelling but everything
was perfect. Thank you
Kamila
Kamila, 1-night trip
10/10 Exceptional
Nov 21, 2022
Very good 4* well-appointed hotel. Comfortable, warm room with kettle. Lovely, plentiful breakfast.
Carole
Carole, 2-night trip
10/10 Exceptional
Jul 20, 2024
Good service
Pali
Pali, 2-night trip
8/10 Very good
Jul 19, 2024
We stayed 2 nights for Taylor Swift.
AC wasn’t super cold but hotel was as very convenient and staff were great.
Mitchell
Mitchell, 2-night trip
10/10 Exceptional
Aug 19, 2023
Very pleasant peaceful stay.
Was given a room with balcony at my request.
Cleaning staff did not leave a voucher (for opting not to get your room cleaned, you get a voucher for a free soft drink in the bar), but bar man accommodated me no problem.
All staff very friendly!
Maria
Maria, 3-night trip
6/10 Good
May 19, 2024
Uncomfortable beds & pillows, AC was useless
Simon
Simon, 1-night trip
8/10 Very good
Oct 23, 2022
Your room was cold
Timur
Timur, 2-night trip
8/10 Very good
Dec 3, 2024
Lärm
Eigentlich war alles OK, jedoch hat eines der beiden Fenster nicht ganz geschlossen, so dass etwas Lärm in der Nacht herein dringen konnte. Beim Frühstück störte es sehr, dass dort andere Gäste telefonierten! Hier hat die Hotelleitung versagt, da diese die Gäste, welche in Ruhe frühstücken möchten, nicht vor den rücksichtslosen Telefonierern schützt. Telefonieren während des Frühstücks sollte dringend unterbunden werden!!!
Martin
Martin, 1-night trip
4/10 Fair
Apr 22, 2023
Not the best hotel in Essen! No gym...
Unfriendly front desk staff, the room was smaller than booked and had a smell, the complaint was not appreciated so the customer is not right at that hotel...
Breakfast was nice and the restaurant staff were nice.
Dont stay there if you need a gyn because it is not a real gym - a wooden building in the hotel back garden, and the 2 machines there dont work. There was no communication about ther out of service machines at check-in, 4 star hotel?
I have never left a review for a hotel but i felt obliged to do so this time.
Verified traveler
2-night trip
8/10 Very good
Sep 5, 2025
Lasse Dahl
Lasse Dahl, 1-night trip
10/10 Exceptional
Aug 24, 2025
Steve Yanick
Steve Yanick, 2-night trip
10/10 Exceptional
Aug 23, 2025
Wontaek
Wontaek, 7-night trip
10/10 Exceptional
Aug 20, 2025
Great place to stay, enjoy the Goethestubbe the muséum and the Park.