We were in town for my mother n laws funeral. It was kind of last minute and it was the weekend before Labor Day, so everything was over priced. We picked up and found this property and went with it.
The location was great, everything is near, you don’t have to go far for anything. Whether it be food, Walmart etc.
When we checked in the gentlemen was really really nice and attentive. He made small talk, and was able to get us checked in early, which was GREAT! So, this review has nothing to do with him, because he had great customer service!
To start, the hotel is DATED! There needs to be a renovation ASAP! But the thing that I really wanted to say about this stay which wasn’t horrible, but I feel that the hotel staff could have been more accommodating. We had ants! Thank GOD it wasn’t roaches or bed bugs, but geesh! My son that was on the pull out noticed them crawling on the pull out. Then my other son that was sleeping in the bed beside my husband and I saw them too. They were on his bed.
Called to front desk and was told there was NOTHING they could do about it, and that they could not change the room. Which, I wasn’t asking for that. Basically all I wanted was a, “I’m so sorry, let’s see what we can do.” Or maybe, “whatever the cost for bug spray that you spend, we can reimburse!” I got neither response. I was left to deal with the any problem myself. Went to Walmart got ant spray. Just an inconvenience. I’d never stay there again!