We waited in the lobby for over an hour. The computers were down and they could not check us in. Finally we had to go elsewhere because my kids were tired and crying after traveling all day. Now they are disputing the refund.
Alyson
Alyson (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Floors and tubs dirty.
Markida
Markida (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
Hot tub was cold. Asked for hc accessible bathroom but got standard bath.
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Heidi
Heidi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Asqueroso, apestoso
Martha
Martha (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Bathroom wasn't very clean. Elevator wasn't working.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
tanger
tanger (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Pretty good stay - Elevator must be repaired
We enjoyed our stay. The room was nice. Overall the hotel was in good condition. The front desk ladies were on top of customer service. They helped with anything we needed. The breakfast was great! The waffle maker made a terrific impact on our stay.
The complaints that we had about the hotel is no working elevator and no heater in the small pool.
We stayed on the 3rd floor so it was a good exercise leaving the room. It was only 2 of us so we were able to get all of our items in one visit.
If we brought our kids to this hotel, we would ask if the elevator is fixed.
Aura
Aura (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月28日
Kevin
Kevin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月27日
Pro: location, staff and service
Cons: very thin walls and hence a lot of noise coming from adjacent rooms as well as lobby, hot tub not working, elevator not working
Mansi
Mansi (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月11日
It was ok
Diana
Diana (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Staff was very polite and had no problem with me grabbing breakfast a little early. Most won’t let you and I leave for work early for this I am extremely grateful. Coffee is great also big plus.
Tyler
Tyler (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
It was too noisy on the morning door slamming and dryer going on and we’re swimming in the pool which says open from 6:00am to 10 :00 pm my daughter went to swim at 10:00 and the reception say it’s not open until 2:00 pm which they didn’t even have a sign to say open it’s specific time in the room smell like smoke even though it was supposed to be a non smoking room and the bed very uncomfortable and it makes lots of noise when you move around
Anique
Anique (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
As soon as i walked into the property it smelled like marijuana. The front desk tried to light a candle to get rid of the smell but it was really strong. On the second floor there were kids that were running up and down the hallway being loud. Room was clean, toilet had a hard time flushing. Floor in room was dirty, when you walked barefooted your feet turned black. I would be hard pressed to ever come back to that location.
jeremy
jeremy (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年10月23日
Nice room for the price
Emilee
Emilee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Everything was great. The pool was heated. The only obstacle was the elevator not working the way it should be. The breakfast bar was great. The room was well-furnished with fresh towels each day. The bed was made up. Teh trash cans were emptied.
David
David (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月22日
Great experience
Was a great experience. Room was clean. Bedding was clean and bathroom. The fan didn’t work in the bathroom but over all a great experience. We actually rented two rooms and both were great.