Staff were so friendly and helpful. Castle grounds were nice. Castle itself was nice as well. There is currently scaffolding covering one side. There was a wedding there so we couldn't go into the library cuz it was reserved for them.
真實旅客
1 晚行程
6/10
We arrived at 11pm and were told we booked a room in Castle Rock not the main Castle. Finding Castle Rock in the dark with no signs or street lights was a nightmare. When we managed to find Castle Rock, it looked like a deserted house from a horror movie. Pitch black with no lights on anywhere. We eventually came back to the main castle and decided to upgrade to stay in the Castle, there was no one at the front desk, we used the walkie-talkie at the front desk, still nothing. After almost 15mins, someone came to the front desk.
It’s one of the worst experiences had.
真實旅客
1 晚行程
10/10
Beautiful wedding venue and staff was fantastic!!
Alice
2 晚行程
10/10
Beautiful and well maintained property, with a wonderful staff
Aryn
2 晚浪漫旅程
10/10
Beautiful, but definitely not accessible. Not a problem for us, thankfully, and we had a wondeful time (and got a good workout going up and down all those stairs)
Dustin
2 晚浪漫旅程
10/10
Very nice
Leah
1 晚行程
10/10
真實旅客
2 晚行程
8/10
Great place.
bart
1 晚浪漫旅程
4/10
Patrick
1 晚家庭旅程
4/10
Joli château dans cadre agréable mais personnel très froid ! Sentiment général décevant !
Nathalie
1 晚行程
8/10
Shani
2 晚行程
10/10
Hirokazu
1 晚行程
4/10
Building work ongoing. Noise at 8am not good for the price. Most unsatisfactory
John
1 晚行程
10/10
Nicholas
1 晚行程
8/10
David sloan
1 晚行程
6/10
The castle is a stunning building from the outside. Once inside, however, you are in a very tired environment. The hotel is in desperate need of some investment/renovation. The food was delicious and elegantly presented. Some of the service was first class while the majority was sub-par. No value for money.
Jason
3 晚行程
10/10
Andrew
1 晚行程
10/10
Godfrey
2 晚行程
10/10
Overall great castle experience!
Ronyard
1 晚友伴旅程
2/10
Sakshi
1 晚行程
4/10
The hotel advertised itself as pet friendly. When we arrived with our dog they told us we would have to stay in the lodge , not the room in the castle I had originally reserved,because they didn’t allow dogs in the castle. Then they gave us an inferior room up 2 flights of stairs that I had to climb with my bad knees. I was extremely disappointed.
penny
3 晚家庭旅程
10/10
We had a superb and enormous tower bedroom in this wonderful old castle, which is full of public areas to read and chill. Hugely atmospheric. Highly recommended.