My check in was a little less than pleasant. The lady at the counter had two international checking before checking me in. She was getting frustrated while helping them and I feel she moved that frustration to me when it was my turn to check in. I watched her ask them what floor they wanted to be on and let them have a choice, gave them a map of the property and showed them how to navigate to their rooms. When I got my key I was told “last building” no map, no verbal directions. I get it’s not that complicated but still I could feel it was her frustration. She was very short with everything she said to me, didn’t offer a choice in floors (which isn’t a big deal, but she gave the other the choice). I was told she only had 1st floor rooms left. The room I was gave was very noisy, my view is a bunch of ladders laying on the ground. Now I stayed here the night before and was going to go home last nice but my family had a medical emergency and I had to stay another which is why I checked in and out 2 days in a row. The day prior I had a very nice young man help me check in, he did everything right and was very pleasant. Maybe this lady needs some more training by that young man.
