I was charged a $5 a day parking fee. I was not told that either at the hotel in person or when I booked it on hotels.com. I was given the option of paying at the hotel. But my total bill on my hotels.com website was $10 less than the final bill at the hotel.
And the hotel was nowhere near downtown Charleston.
So I should have been told that there was a$5 a day parking charge.
I am unhappy with hotels.com and Sonesta Suites.
Bernard
Bernard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Paige
Paige (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Excellent hotel.
I stayed here before I flew out of Charleston airport. I only wish I could have stayed longer.
I booked a one bedroom suite and was upgraded to a two bedroom one. This would have been more than enough for a group of four or five people easily. Very clean rooms and ample amenities in the suite to meet all needs.
Didn't get a chance to sample breakfast as I left way too early so I'll leave that to others for comment.
Good water pressure in the shower and I liked the towels.
The only thing I would suggest for improvement would be a shuttle bus to the airport for anyone who was dropped off or arrived by taxi.
Ideal location for airport and town of you are driving.
Iain
Iain (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Will be back!
First time staying here, was very impressed with everything about the hotel. Spacious, a friendly staff, great gym, and delicious breakfast and clean.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Customer service
Had a medical emergency and they were very helpful.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Chad
Chad (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Stay in Charleston WV
Great service and the rooms were immaculate.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Nice little stay
Check in was very quick & easy after long drive. Super accommodating for our fur-baby. Would stay again. Breakfast was nice in the morning.
Andria
Andria (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Nice rooms
Front desk lady was awesome! Rooms were big.
Kristy
Kristy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 21 日
Cleanliness
Saundra
Saundra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Bren
Bren (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 11 日
Preston
Preston (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Rebecca G
Rebecca G (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Nice quiet location
Loved the location. Was a nice room, only downfall was we got a room with the pull out couch bed and it was so dirty, tried to flip the mattress and was absolutely terrible on the other side, so my girls had to sleep uncomfortably on the couch itself.
Jenny
Jenny (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Plout of the way but close enough to everything. Great breakfast and friendly staff.
rod
rod (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Great area enjoy being away from the city and all the traffic
Micah
Micah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Home away from home
Absolutely loved our stay. We are in the area often for sporting tournaments with our children and we will definitely look here first when staying. Space for all our kiddos to have some room and the comforts of home. Only recommendation would be o update televisions to smart tvs for streaming.