Upstairs room leaked water through our roof into the bathroom
robert
2 晚家庭旅程
6/10
Lady at checking was kind and polite despite having multiple system issues and getting hit with about 10ppl checking in just before end of shift.
Room was perfect traveling with friends and family especially the convenience of 2 bathrooms. Full kitchen. Water temperatures were perfection nice and hot. Beds were comfortable. Definitely not worth $265 a night with condition and issues.
Issues
We did call for maintenance twice in one day about 6hrs apart but no one ever showed up but said they were on property and would come to handle issues. The third call they had gone home without bothering to handle issues.
4 of the biggest issues 1-Doors on bathrooms and bedrooms didn’t close shut or stay or lock. Could be issues with smaller children or privacy. Was left slightly uncomfortable with means of shutting the door. 2- heat was struggling when the outside temperatures hit 20s and the inside was 56 the emergency heat kicked on. 3-the fireplace did not work at all. Pilot light was lit but beyond that nothing would happen when turning on its switch. Was looking forw
4- the furnace had a horrendous rattling while on that caused sleep to be interrupted and tv next to impossible to hear no matter which room you was in.
Bathroom door and toilet seats needed replaced. Both had quite a bit of damages and chunks missing, but still functional.
Over all super nice hotel and rooms. Just needs some upkeep maintenance to keep everything up to par and worth the cost charging a night.
真實旅客
2 晚商務旅程
10/10
Super hotel. Centralt. God Shuttel .det eneste der kunne gøre det bedre er 2 senge på hvert værelse
Hanna
3 晚友伴旅程
10/10
Richard
1 晚行程
10/10
It was pleasant and so grateful for the shuttle service to the expo center with 4 grandchildren under 5!
deborah
1 晚家庭旅程
10/10
Easy check in very nice lady at desk
katie
1 晚行程
10/10
Tara
1 晚行程
10/10
pekka
1 晚行程
10/10
Woonggi
19 晚商務旅程
8/10
Person on the phone promised specific rooms that the person at the desk could not provide. Rooms we were given were fine (easy to access) but the person on the phone before the trip did not seem to communicate with the staff that was there when we arrived.
Jennifer B
2 晚家庭旅程
10/10
It was a great stay. My grandson thoroughly enjoyed.
Hope
1 晚家庭旅程
10/10
Alvin
1 晚行程
10/10
Woonggi
8 晚商務旅程
10/10
Great
Jaime
1 晚行程
8/10
I had to switch rooms because the heater was way too noisy.~60db