What a terrible hotel which has a 4.5 star rating.
Where to start checkin started promising with us being early, and understandably no rooms were available, until the same staff member at 3pm in the afternoon couldn’t remember us, and still had no rooms available.
The bed creaked and wasn’t particularly comfortable
The pillows had zero support and very uncomfortable
Central air meant we couldn’t adjust room temperature to be comfortable
The hotel had only pub grub, and haute cousine prices, which we charged to our room, only for the hotel to try to charge our credit card immediately, when that didn’t work they tried various different amounts, and posted 3 notices under our door in 24hours to attend reception to pay!
Now I may be wrong but in 35 years travelling the world I have never had a hotel try and charge for room charges until you checkout.
The breakfast was overpriced and horrible and seriously the worst breakfast I’ve tasted. Eggs dry and bacon was taken out of the freezer and cooked folded. A cheaper cut of bacon would be a struggle, being extremely fatty, and tasting like a car tyre. The continental breakfast was extremely limited as we the hot breakfast offerings. Oh and also highly overpriced for such a squalid affair.