When we arrived, check-in was smooth and easy.
Arrived in the room at 10:00 pm to find no toilet paper, no tissues, and not enough towels for the indicated number of guests.
Body wash, conditioner, and shampoo were provided in the shower, but the body wash and conditioner were completely empty.
Room had a desk, but no chair to sit in at desk.
Also surprised to pay for parking as no advanced warning of this charge was given.
Pre-paid for breakfast through hotels.com ($20), but was not offered breakfast by the hotel without an additional fee ($15.99 per guest) being paid.
** Hotels.com was FANTASTIC in refunding this charge to my account! Five stars for ease of rectifying this issue.