My daughter and I were displaced from Hurricane Helene, and stayed at the Motel 6. Everything was fine until the pest control lady came and made her rounds to each room to spray for bugs. That evening there were roaches just everywhere!! I let the front desk lady, Carrie or Sherry (I can’t remember her name) know, and she sent her boyfriend or hubby (they both live there) to Home Depot to buy “more” bug spray. They were fully aware of the problem since he let her know that they were out of roach spray and that he would have to buy more. She apparently sprayed while I was out, and I’m not even sure that she really did because it didn’t help. I ended up having to throw most of my belongings away and buy vacuum sealed storage bags to protect the belongings that I had to keep. Hotels.com contacted them and they had the audacity to say that I didn’t bring it to their attention. I obviously did, and I did again at checkout. I should at the very least be compensated for the bags that I had to buy!