4/10 Fair
17 November 2024
Disappointed
Unfortunately rather disappointed with my stay and don’t plan on booking this again. Milk was sour at breakfast, no forks were available either. I had staff try to come into my room and mad that I wasn’t “checked out” when it was a few minutes before 11. All my bags were packed, I was just doing a final sweep to make sure I had everything. Shuttle drivers were nice and it isn’t their fault but the heater is broken in the shuttle van. The real blinds don’t cover the window so there’s no privacy from the parking lot and headlights come into the room all night long. Overall the staff was incredibly nice the hotel itself wasn’t worth what I paid.
Austin
Austin, 2-night family trip
Verified Hotels.com guest review