The staff was extremely rude. We requested a late check out and they told us it would not be a problem. They they charged us a late check out fee without mentioning anything about a late check out fee. I’ve called the hotel and they claim they cannot do anything and were once again rude to me. They even hung up on me. Avoid this hotel.
Jordan
Jordan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Alexis
Alexis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 5 日
Older facility with poor upkeep
I needed a room close to the medical center because my granddaughter is in ICU. The Final Four is in town this weekend, so most rooms were sold out or asking a ridiculous price for 1-2 nights. This place came up next to a place I stayed at the previous weekend that was decent and the price seemed fair, so I thought it would be comparable. WRONG. The "lobby"was hidden on the side of the building and was a tiny room where no staff was at the desk. I rang the bell, and was told "coming" and someone finally showed up. She hardly said anything the entire time she checked me in. I had requested an upper floor but got the 1st floor. I went to the room and was welcomed by a powerful musty odor and 1970s brown and orange matted carpet. The toilet was the only part of the room that has been updated in the last 40 years. The shower water pressure was decent. I checked out early and won't consider a revisit. My sister booked 4 nights for the same cause, and is considering loosing her money to see if any other hotel in the town is available. She spent $1073 for a 4 night stay. Save your money unless you're desperate like we were.
Sara
Sara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Sammy
Sammy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 23 日
JULIE
JULIE (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 13 日
Trenton
Trenton (28 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 8 日
For an extended / price was a little too high
The hotel did not have hair condioner. For an extended stay, price was a little to high for what I received
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Gloria
Gloria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Gloria
Gloria (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 21 日
I booked the extended-stay for the full kitchen with the oven in the refrigerator, but they refuse to give me dishes or pots and pans because I wasn’t staying at least five days the breakfast that the state is free complementary breakfast is a muffin, a granola bar, coffee, or tea they wouldn’t give me plastic utensils, stating they didn’t have any but they had spoons out for breakfast. She gave me two paper plates for three days day. I had to go to the store and buy everything to cook.
Allana
Allana (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 20 日
I was not able to check in. When I arrived at the property they told me that they had over booked and that there was no more rooms for me to stay. I was extremely upset because it was late at night and I had to scramble to look for another hotel room at another hotel. Luckily I was able to find one that accommodated me. This hotel didn’t even call me to notify of if the situation.
Rosie
Rosie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 18 日
We had lost our home to a fire and I had also suffered a pretty bad leg injury when we booked to stay here.I liked that they had a full kitchen so I could still cook for my husband and two sons.A couple days in we were awaked by banging,it was housekeeping,from that day on we were woken up by banging everyday,the whole staff was incredibly rude to my whole family making a large portion of our stay somewhat uncomfortable and even more frustrating then our life already was! Not to mention people constantly stomping,banging and yelling either above us,or in Hall,outside a lot too! I already have issues with anxiety and my husband who works from home was completely disjointed and lost out on a couple jobs due to his not being able to focus or have a little peace and quiet!When we checked out over a month later we were harrased and talked down to about how long it took to pack up and with only two carts in the building it made it hard to do! I wouldn't recommend this place to anyone!
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 18 日
Rosa
Rosa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 16 日
Not transparent
No kitchen utensils. They said we must stay minimum 7 days to provide
quang
quang (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 30 日
This property isnt the most glamorous but gives you what you need in terms of a clean room, bathroom, comfortable bed and kitchen. We only stayed one night but we were happy with our experience.
Monica
Monica (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
The room was big which was good for our family. But the AC didn’t work all weekend so it was hot in our room the restroom everytime we used it we had to plunge it and all they did was give a $20 credit!!!
Meagan
Meagan (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 29 日
The room was spacious but there were a lot of things that werent working, like the fan in the bathroom, the lock on the bathroom door and the handle to flush the toilet. The woman at the front desk when we checked in and out was very helpful, but the gentleman was not. We had a room for 6 people but only pillows for 5, so when i asked him for a pillow he said they had none and he couldnt help me. I asked if he could get one from a vacant room or anything and he said they were booked in every room which was totally untrue. The parking lot wasnt even a third full. The breakfast is instant oatmeal or a granola bar. Overall, i wouldnt recommend unless you like paying for indoor camping.