我可否免費取消蘭道夫之家酒店，溫德姆商標精選酒店的預訂，並獲發全額退款？

可以。蘭道夫之家酒店，溫德姆商標精選酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

蘭道夫之家酒店，溫德姆商標精選酒店是否允許寵物入住？

是的，寵物可入住。此住宿收取每隻寵物每日 USD25.00的費用。輔助動物豁免收費。

蘭道夫之家酒店，溫德姆商標精選酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有露營車/巴士/貨車車位及電動車充電站。

蘭道夫之家酒店，溫德姆商標精選酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：02:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房與零接觸退房服務。

蘭道夫之家酒店，溫德姆商標精選酒店是否附設娛樂場？

否，此酒店不設娛樂場，但點地賭場 (20 分鐘車程外) 就在附近。

蘭道夫之家酒店，溫德姆商標精選酒店店內與附近有什麼好玩？

冬季時份，你可享受溜冰及越野滑雪等附近活動的樂趣，並在冰雪融化之際重回舊地，暢玩釣魚及遠足等。蘭道夫之家酒店，溫德姆商標精選酒店亦備有24 小時健身中心。

蘭道夫之家酒店，溫德姆商標精選酒店附近區域有何特色？

從蘭道夫之家酒店，溫德姆商標精選酒店出發，短短 8 分鐘車程即達漢考克國際機場 (SYR)，14 分鐘步程可到霍普金斯道縣公園。

利物浦蘭道夫之家酒店，溫德姆商標精選酒店優惠

8/10 很好

2025 年 7 月 6 日

Nice stay！fair price but no hot water in first day

Shuyi (2 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2017 年 11 月 19 日

YING-JU (5 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 19 日

Interesting stay… Will book elsewhere next time

The hotel and room itself was clean and was pet friendly. The staff was nice but got overwhelmed at 3 pm check in since there was a line out the door. There was 1 person behind the desk when everyone started to arrive. Housekeeping were still working on cleaning all of the rooms due to the influx of people staying that day. There was a game that day and everyone was there to attend it. Most of the rooms weren’t ready so we were given our key cards and were told to wait. We didn’t mind since we were going to do things around the city in the mean time. We arrived back at 8 pm, hoping the room would be ready by now, and went to the room assigned to the keycards we received earlier. I opened the door to find someone else’s belongings inside. We left immediately and went back downstairs and told them. They said they meant to tell us they had to move us to a new room but did not mention it when we came back at 8 pm. We were given a new room afterwards. The 2nd room door did not open with the key card. The door itself looked concerning with the peep hole being broken and the door plaque missing from the door but not the wall. The door also looked like it was left ajar and was only being kept shut with the inner latch on the inside. We went back and told the person at the desk that info and he said “that room is out of commission.” So the 3rd room we received was successful. The lamp next to the bed had a dead bulb so we switched the bulbs from a working lamp so we could see…

Anabel (1 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 19 日

The hotel was clean. Beds were comfortable. Ok for a quick stay. However, the AC was not working. It was cooler in the hallway than in the room. The water pressure was terrible and the shower-head didn’t work well. I called to check the hours on the continental breakfast and was told 10:30. We arrived at 9:50 they were out of everything.

Sherry (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 19 日

Super comfortable bed, clean rooms, friendly service.

Emily (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 19 日

Clean n safe!!

Georgia (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 19 日

The room was fine. The bed was very comfortable. Some staff were friendly while others appeared irritated. Our key did not work. Had to switch rooms. Found out the first room's key hadn't worked for some time but they kept listing it as an option anyway. Some rooms, not mine, did not have hot water. The breakfast did not have enough food only 30 minutes into breakfast time slot. Food was not good. Unfortunately I would not recommend this establishment.

Linda (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 18 日

Awful stay

Got there to check in on a Friday at 2:40. Was told to wait until 3. Seriously? You’re telling me the rooms aren’t ready on a Friday, 20 minutes early? So I stood there and waited. While waiting, a huge dog that was being kept behind the counter started barking at a little girl in the lobby and scared her to death. Is this a kennel or a hotel?? I felt so bad for her. I checked in ahead of time online. I’m not sure why because when they finally let me check in it took forever. I get to my room and the hallway smells like weed despite all the rooms being nonsmoking. When I took a shower at night I had to wait 15 minutes for warm water. By then, there was a pool of cold water in the tub that wasn’t draining, so I had to stand in that. Awesome. There was no trash can in the room, no fridge, no microwave. And no blackout curtains, so I was awoken by the sunrise. Always fun when you’re hoping to get some sleep. This place sucks. I won’t be back.

Kevin (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 17 日

Yes

Robert (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 16 日

No heat wasnt working, tub was not going down and the bathroom sink water was pouring out the bottom straight ti the floor instead of the drain they couldn't move us to another room because the manager wasn't there it was horrible never ever again also no discounts or refund.

Karis (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 14 日

Lucila (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 13 日

Was not happy, the AC did not work in our room, reported it to mgt and didn’t do anything, seemed bothered that I told them. The room got up to 75, way too hot for me

nikki (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 13 日

This place is in need of serious management changes and housekeeping staffing

Prashant (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 12 日

Kelly (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 12 日

There was one person working at the front with an almost full hotel on a Saturday night. There were people in from t of us at check in having problems with their booking. When it came to my turn, we got our room key no problem. Went to our room, only to walk into other people in the room, in bed. Went back down to front desk. Waited an hour as she was seeing with another issue with another guest before we got another room with 1 bed for 3 of us.

Erin (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 12 日

I love the location n staff is always helpful

Georgia (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 11 日

It was ok

Justin (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 11 日

Dean (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 7 日

Debra (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 7 日

No hot water. Awful

Meredith (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 6 日

Parking was fine and I did not go to the gym.

Lucia (4 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 4 日

Overall the state of the hotel was ok. They’re under construction, so I can get past the debris in the hallways. But the overnight construction noise made sleep difficult. They were doing something with the water so there wasn’t any hot water at the hotel for 24 hours. There was hair in the bathtub (not that I could use it without hot water anyway). The room was freezing cold. There was a portable heat unit in the room. I turned it on and the temp up to 84 degrees (max setting). It continuously blew out ice cold air. I let it run for over an hour hoping it would heat up with time. I finally had to turn it off. Thankfully I was just there for a quick overnight and left before the sun the next morning.

Lisa (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 4 日

Dirty sheets in the room, no response from the hotel upon request to take care of it. Horrible experience

Alexander (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 1 日

Carles (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 30 日

The staff was very friendly and accommodating.

Paul (2 晚家庭旅程)

Hotels.com 真實旅客評價

蘭道夫之家酒店，溫德姆商標精選酒店

Randolph House Hotel, Trademark Collection by Wyndham

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常見問題

我可否免費取消蘭道夫之家酒店，溫德姆商標精選酒店的預訂，並獲發全額退款？

蘭道夫之家酒店，溫德姆商標精選酒店是否允許寵物入住？

蘭道夫之家酒店，溫德姆商標精選酒店是否設有店內泊車位？

蘭道夫之家酒店，溫德姆商標精選酒店的登記入住及退房時間為何？

蘭道夫之家酒店，溫德姆商標精選酒店是否附設娛樂場？

蘭道夫之家酒店，溫德姆商標精選酒店店內與附近有什麼好玩？