We love AC Hotels and prefer Marriott properties for all our travels, however this was our worst experience at a Marriott hotel to date. The building needs some maintenance… the elevator was so loud and jerky that they had the service elevator available to use for guests, our room door had a 1/2 gap that left light and sound in from the hallway, the ceiling in our room had marks and smudges on it above the bed, the caulking in the bathroom was cracked and peeling, our sink didn’t look like it had been cleaned, our bed shirts had dirt and hair in them so we had to request new ones, and to top it all off self-parking was an uncovered lot across the street (in a not so safe part of town) and not operated by the hotel. We opted for valet for $50/night.
The public areas of the hotel were nice, but room and surrounding area will keep us from staying here again or recommending this hotel.
AJ
AJ (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Clean and great service
Karina
Karina (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Good location, but nothing special
A bit tired hotel, with work on elevators extending over the full week we were there. AC's quite noisy
helge
helge (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Sandrine
Sandrine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Regina
Regina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Muy buena opición
Excelente
Nora P
Nora P (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Trevor
Trevor (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Sharon
Sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 12 日
Cowboy Carter Tour
Stayed for the Cowboy Carter tour with the girls and the stay was good. It was veryyy close to the stadium so we walked there and back, which was awesome. Staff was great and the hotel is nice, clean and smells wonderful. A few downsides… The rooms are super small. Meals we wanted from the restaurant, they were out of. Parking is $50. Breakfast is expensive aye eff. Elevators
went out during our stay forcing us to walk up to 10 flights of stairs. They did get it back up and running before the next morning. Absolutely love the 12pm check out time and I slept like a baby. I’ll stay again if the room rates aren’t normally this high lol.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 11 日
Patrick
Patrick (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
room was very clean and comfortable
dwight
dwight (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Randal
Randal (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Meghann
Meghann (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Travis
Travis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Steven
Steven (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Rodney
Rodney (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 11 日
Great location... elevators were a little slow... I think you were doing improvements. Staff was friendly and helpful.
Thomas
Thomas (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Arica
Arica (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
Mariah
Mariah (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Overall great stay! Hotel room had a great view, loved it!