We've been here several times because of the separate bedroom layout and the little kitchen. This time the place is run down and the room smelled like cat pee. The recliner was broken. Carpet had sticky stuff. We asked for a full size coffee maker and the desk person didn't know what we were talking about.
Definitely declining over time.
And they now charge for parking.
真實旅客
7 晚家庭旅程
10/10
Tamara
2 晚商務旅程
10/10
Pamela
2 晚行程
10/10
The only thing is if they would have coffee in the lobby. Thats the only downfall. There was coffee in the room but that was gone by the first day.
carrie
3 晚行程
8/10
Mark
1 晚行程
6/10
Maria
2 晚家庭旅程
10/10
Valerie
1 晚商務旅程
6/10
our room was missing several items ie chairs, silverware, soffre cups. The TV was not working but the next morning they told us how to fix.
Carolyn
2 晚行程
10/10
Nice clean, laundry room with workout gym... nice kichenette area and desk with cabinets walk in closet. Clean room airy room.
Ken
9 晚行程
10/10
Kawana
2 晚行程
2/10
Everything was great except Liz at reception. I drove 7 hours from out of state and i got to the hotel late and she chewed me out that i should have checked in earlier and said I'd have to pay for 2 night. Last thing i wanted to deal with at 230 am. I wanted to go to bed. Won't go there again.
DAVID
1 晚商務旅程
2/10
JoNean
4 晚家庭旅程
10/10
Michelle
3 晚家庭旅程
10/10
Amazing stay!!!! Great customer service.. I definitely will recommend, as well stay at this hotel agin💜
Sade
3 晚家庭旅程
10/10
It was secluded which if you have a rental car perfect Uber was harder to get
Amy
3 晚行程
10/10
Mia
1 晚行程
10/10
Loved staying at Sonesta Simply Suites! The staff was unbelievably kind and accommodating and the price was very affordable. It’s about 29 minutes away from RTC but well worth a bit of a longer drive than other places to save some money and stay somewhere nice. Definitely recommend staying here if you’re in Norfolk!
Mia
2 晚行程
10/10
Remote location
Jacqui
1 晚浪漫旅程
6/10
I really liked this place . But the only complaint is they don’t do housekeeping every day. Other than that every was great
Prathyusha
4 晚商務旅程
8/10
Robin
3 晚行程
8/10
Rich
1 晚行程
6/10
Front desk was good, but my request to fix the toilet went unfulfilled. Had to change rooms.