Toilet was plugged I asked the front desk for help while he was moping the entrance told him my washroom floor was soaked due to toilet overflowing he said just leave it someone will clean tomorrow then handed me a plunger (fend for yourself kinda thing )
I had to use all towels to wipe up floors. The manager did give me small discount but seriously should have offered another room or free stay.
I was upset when front desk told me just to leave it and someone would fix in morning I said to him NO I need a functional toilet for the night. I had to use plunger everytime I had to use toilet.
He also told me it happens all the time! So disappointed
Sylvie
Sylvie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Christopher
Christopher (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 28 日
Aaron
Aaron (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 26 日
Sergei
Sergei (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 25 日
Johanna
Johanna (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 17 日
Josee
Josee (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 16 日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 15 日
Carole
Carole (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Kyle
Kyle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 12 日
There is no elevator, so don’t bring heavy luggage! Or just get a room on the bottom floor!
Kerry
Kerry (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 12 日
jake
jake (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 7 日
I like
Mathieu
Mathieu (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Quiet atmosphere, shopping mall short distance,
Marjorie
Marjorie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 6 日
I slipped and fell outside due to icy conditions. I advised staff next morning to have it sanded as it was still slippery and that I fell the night prior.