Really like our stay. The bed, duvet and pillows gave us an amazing sleep. Breakfast is as good as you will get. The two things to pick on were there was a bit of dust in the rooms and one of the rooms was very stuffy even with the fan on. As the windows only opened a little you couldn’t get much air in the room.
Nathan
Nathan (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年5月5日
Great location from the train station and central to walk everywhere. Check in was a little slow along with breakfast due to them being under staffed.
Angela
Angela (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年4月25日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年4月10日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年3月22日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年2月27日
The staff were wonderful would definitely go again.
Barbara
Barbara (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年2月27日
Great hotel with fantastic staff
Fantastic service from a great small hotel. We had booked a 1 bedroom suite and were very pleasantly surprised to be told there was an on-site parking space included in the suite bookings.
The suite itself was modern with a full kitchen, including washing machine and dishwasher. The rooms were large, pleasantly warm (it snowed whilst we were there!) and included everything we could have wanted apart from washing powder and clothes airer.
The only word of caution is there is only a very limited lift service (has to be unlocked for you and hotel takes no responsibility as they don't own it). Also, for the Ilkley suite at least, as soon as you open the door to the room you have 9 steps to climb so not suitable for anyone who cannot manage stairs.
Staff were fantastic, although the restaurant was a little understaffed at breakfast on our second day but understandable in the current climate.
Steve
Steve (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年2月14日
A very warm welcome, in fact all staff were very friendly and professional. The room was immaculate with everything you could need for an overnight stay.
Ate in restaurant. Food was superb.
Great location, right in the heart of things.
No on site car parking I'm afraid, but public car park nearby, albeit at a cost.
Phil
Phil (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年2月10日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年1月23日
Good stay
Nice stay couldn’t really fault anything
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年1月18日
Excellent breakfast and comfortable beds.
Edward
Edward (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2021年12月14日
Weekend Trip
It was absolutely brilliant from start to finish. The staff on site are so helpful as is the new manager. We would stay here again in a heart beat .
John
John (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年12月13日
Great location, comfort and food. Pub closed.
The room was very nice and quiet and the bed very comfortable.
We had dinner and breakfast in Bistro Pierre and the atmosphere, service and food waa spot on.
Great location for a good walk on the moors.
The only disappointment with our stay was that the pub was closed and we had no idea until arrival.
Slight inconvenience as it was raining but we found another pretty close.
Joanne
Joanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年12月9日
Ilkley night out
The stay was very good however I think they were short stafed dident have much time for the guests and the main bar was closed, the breakfast was very good. Would recommed.
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年12月6日
Leuk hotel
Prima kamer, zag er netjes en schoon uit. Het personeel liet soms wat lang op zich wachten. Leuke locatie in het midden van het stadje. Goede uitvalswegen richting moors en bc golfbanen
Hanneke
Hanneke (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年12月6日
Good morning
Last night we stayed in the Saltaire suite. We booked a suite instead of a standard room to use the facilities including the tv as it was our first night away in 2 years after having our daughter. So you can imagine our disappointment when we got into the rooms to find neither of the 2 tv’s were working in the room. We of course attempted to get the tv’s working ourselves which only resulted in my husband receiving an electric shock from the tv in the living room when checking the aerial connection! We immediately contacted a staff member who I believe was supervising the restaurant ( I didn’t catch her name) and advised her of the above. To which no apology was offered she just blamed the weather for the aerial falling down on the roof and said she would try get someone to sort it in the next 3 hours. We returned to the room around 4 hours later to find someone had been in the room as the tv was no longer giving out electric shocks and there was a roll of tape left on the sofa. We paid £180 for this room and have not been able to use it to its full capacity, we may aswell of paid for a standard room. I do need to add the rest of the suite was faultless but due to the nature of our night away the lack of working tv did affect our stay.
I look forward to your resolution
Many Thanks
Hollie Stephenson
Sent from my iPhone
Hollie
Hollie (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2021年12月6日
Space and comfort central breakfast staff warm and welcoming
Patricia
Patricia (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2021年11月29日
The hotel bedroom only had a wall heater, the building is old and it was a cold day so the room took along time to heat. The water was aired so not a pleasant shower.
I asked staff for extra blanket - one was not given. Restaurant staff young. We had eaten our breakfast before we were served our juice.
Dianne
Dianne (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2021年11月28日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年11月19日
PAUL
PAUL (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年10月31日
Beautiful... but
Not the best. Shame. Great location etc., but customer care was questionable. Bar shut too.. i suggest i know what the reasoning will be give current situation but please! Even updating their website, which is aneasy enough task, would let customers know what's happening.
Fiona
Fiona (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月25日
Lauren
Lauren (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2021年10月21日
Could do with parking at the hotel rather than off site.
Lucky the weather was kind.
adrian
adrian (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2021年10月18日
Very nice stay
Have stayed here a few times. Pleasant and helpful staff, room comfortable, clean with very comfortable bed and en-suite bathroom with shower. Usual hospitality tray, hairdryer etc.
Very good breakfast, freshly cooked to order.
Parking nearby (chargeable).
Would recommend.
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月11日
Great stay, recommend
Great little hotel. Lovely rooms, very central, friendly staff and amazing breakfast