Le lit faisait un bruit terrible alors nous avons quitté l’hôtel une heure après notre arrivée et sommes retournés coucher à la maison. Un beau 300$ à l’eau.
Jo-Anne
Jo-Anne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Francois
Francois (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
Double charged by Hotels.com and Delta Hotels
I booked the Delta hotel at Sherbrooke on July 4, 2024 through Hotels.com and my credit card got charged the following day.
In addition to that, my credit card got charged again for the same stay by the hotel on July 12th.
To make matters worse, the receipt the hotel gave me upon check out displays an amount different to both what Delta and Hotels.com charged me for.
When I spoke to the front desk clerk she mentioned that I should not have seen the amount on the checkout receipt as that is what Delta charges Hotels.com…
I now know what your cut for this transaction was…
I need both a refund and an explanation for all these charges.
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Danny
Danny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Clément
Clément (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Toujours bien accueilli, propre et chaleureux.
Laurie
Laurie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Lianne
Lianne (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月5日
It was ok
Emilly
Emilly (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Sean
Sean (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月27日
Vanessa
Vanessa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月22日
Our room was quite nice of and it was evident upon walking in. There was a smell in the room-musty. The temperature in the room was controlled by the front desk. It was freezing in the room and asked them to turn on the heat. They forgot and it took about 2 hours for them to remember. That night, the temperature wouldn’t modulate so it was extremely humid and warm. The AC stopped working. During our stay, there was a horrible smell in the lobby that was masked by parfume. YUCK! I tried to talk to the manager but to no avail. They said that she would get back to me….still waiting
tazmin
tazmin (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月21日
The room with two queen beds has only space for one chair. No space for two adults and two kids to move around. This hotel is built in the middle of nowhere, yet the room was soooo small.