The room was not with the price paid - very basic and definitely in need of refurb. Not as clean as it should be. Also tables for breakfast downstairs but cleaned to a high standard - doors and windows as well
Vera
Vera (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Friendly staff, clean, great meals, bed a bit small, but that’s what fits the room
Gordon
Gordon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Location was ideal
Chris
Chris (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
3 star accomadation
Wayne
Wayne (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Oaklands is on the outskirts of the centre of Chester. Bus stops are close by but it's also a nice walk (25mins or so) to the start of the city walls. Parking is available both at the front and rear with plenty of spaces and no extra charge.
The staff were very welcoming and friendly and the room was comfortable, clean and quiet.
An enjoyable short stay to explore Chester.
Janice
Janice (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
I booked a dooble room and a family room with three single beds. Double room was ok, but the family room was also a double room. I complained at reception and showed her our booking. Although the staff at recption were helpful the manager was not. She tried to deflect the situation by saying we checked in late. There was no time limit to check in on my phone. Its the fourth time we had stayed there and there was no issues about late check in on all occasions. She said you can you use the sofa as it doubles as a single bed, but we had to make the bed ourselves. Luckily one of my friends couldn't make the trip otherwise he wouldnt of had a bed to himself
Leigh
Leigh (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Great place to stay.
A great place to stay. Great room. Plenty of space. Food in the hotel was good quality and very reasonably priced. We used this as a base for travel into Liverpool.
Susan
Susan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
Staff are nice and the room was okay.
Sadly, my experience the hotel was full of workmen who lock themselves out drunk in the middle of the night, shouting and talking to their mates like they’re on holiday.
Awful breakfast deep-fried mushrooms and an obliterated microwave scrambled egg.
Won’t be going back there again.
Marcus
Marcus (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Tanya
Tanya (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Staff good and amenable. Good facilities although perhaps a touch tired.
Ran out of cask ales on Saturday afternoon.
Geoff
Geoff (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 9 日
Graeme
Graeme (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 15 日
Good location - staff friendly and helpful - room lightening very dull to read anything only bathroom light bright - no lifts only stairs - beds were small I was frightened to turn over incase I fell out of bed - seems an old building g needs a refurb to modernise it - windows didn’t open to stay open enough to get signing and radiators in a timer room very warm- otherwise it served the purpose glad we only stayed 1 night
Fiona
Fiona (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 15 日
Small, clean and reasonable
The check-in staff was fantastic. She ensured we were welcome and checked in efficiently.
The room was clean if small and too hot.
Clean towels were available and discounts available through the blue light card.
Enough condiments for two cuppas would have been welcomed, and maybe a biscuit.
Overall, the room served its purpose as we stayed one night for the Christmas market.
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 7 日
Clean & large room value for money
Stayed overnight room large & comfortable with everything you needed. Clean bedding & towels. Bonus of the large pub underneath. Value for money food & drink. Loved the large tvs showing all football games. Could do with security lights up the side when leaving in the dark ! Large car park straight on the main road. Thank you will stay again
Dennis
Dennis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Xmas shopping trip to Chester
Catered to our needs well. Addressed our concern promptly and fed us well and affordably.
paul
paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 24 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 20 日
Perfwct
Sam
Sam (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 27 日
Audrey
Audrey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 14 日
Plenty of off street parking at no extra charge. A little out of town but only a 20 minute walk in to Chester centre or a £5 Uber.
Co-op nearby for supplies.
Room warm and clean. Perhaps a little more water pressure on the shower but still serviceable.
Did not dine here but looked like usual pub grub on offer in any other Greene King outlet.
Would certainly stay here again if back in Chester for the races or any other reason.
Summing it up, a pleasurable, safe stay.
Thank you team Oaklands
Gene
Gene (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 13 日
Overall, we liked the hotel, enjoyed our stay at the beautiful Chester. Will definitely recommend to our friends.
Gloria
Gloria (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 5 日
Not somewhere I would recommend.
Initial room was flooded with leak in the bathroom from floor above.
When I arrived at reception I stood for 5 mins before being acknowledged from bar staff.
General cleanliness of tables, carpets, and who place was tired and old.
When ordering food at the bar my first 4 choices were not available.