The rooms are really dated and the beds are very uncomfortable, the bedding also has a strange smell to it. I woke up feeling like I needed to shower and leave
Emma
Emma (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Amazing x
Really lovely, jacuzzi and food were amazing!
Simran
Simran (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
as i expected
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Great property. The majority of the areas are4modern and well maintained. I got a free upgrade to a junior suite which was very nice indeed. The bar and restaurant were both lovely. It is an expensive hotel but I feel worth it. Lovely breakfast. Staff very friendly. I would highly recommend this hotel
Noelle
Noelle (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 1 日
Comfortable. We attended an evening wedding reception.
The whole experience was good.
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 19 日
I was really disappointed with my stay. I was given the wrong room to what I had booked. I booked the king suite with jacuzzi and was given the duluxe double with jacuzzi. Reception made me out to be stupid saying they don’t do such a room. The double duluxe was so uncomfortable. Needs a new mattress desperately. There was a huge red stain on the floor. The room was freezing with a draft coming under the door, the signal on the tv did not work and the remote didn’t work to search on YouTube. I’m actually shocked at this property after wanting to stay for a long time. I’m so disappointed
lorenza
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Great hotel, great location
Robbie
Robbie (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 7 日
Very Disappointing
My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing.
The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed.
For a premier hotel that is charging premium rates I expect so much more.
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
I enjoyed my stay but got charged for breakfast Evan tho we didn’t go and receptionist said he would refund my whole 5o pounds
Sarah
Sarah (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 24 日
Great location, reception were friendly and helpful on arrival and the room was spacious, comfortable and well appointed. The pool area was really nice, but too chilly to stay and lounge. Reception there was a little abrupt and overheard staff discussing "that Asian bloke who was here" which was distasteful. Refused a dining table at first on the Sun evening, went to reception and they were happy to book us on for 8pm? Meal was good but then had somebody else's coffees on our bill. Second night pre-booked, again great food, but incorrect drink served then server was snippy when I politely requested some lime or lemon in my G&T - not necessary behaviour really.
Despite those small things and the GBNews set as the default TV Channel (??), we had a lovely relaxing stay and would recommend it to others.
Tiffany
Tiffany (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Friendly staff and lovely room. We had dinner in the bar - small plates - excellent.
Georgina
Georgina (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 1 日
Great traditional hotel with beautiful facilities
Helen
Helen (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 27 日
Overall we enjoyed our stay But we found a be room was too small compared t what we were expecting. We had booked a higher grade room and did not think our room (Room 16) was the right one.
Also the bathroom door lock squeaked a lot and disturbed my partner and the basin tap in the room was faulty and difficult to operate
Akbar
Akbar (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 22 日
Graham
Graham (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 22 日
Very noisy in the corridors. Can everything and everyone from the room
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 17 日
Rashpal
Rashpal (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 17 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 16 日
Loved the property and the area. Our room although clean was very small and looked over the dirty roof of an outbuilding. Staff were friendly, helpful and efficient. Some of the facilities were a bit dated and could do with a bit of upgrading. The bar was extremely small for such a large hotel and difficult to find a seat.
Rosemary
Rosemary (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 12 日
rupinder
rupinder (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 6 日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 29 日
Overnight Stay
It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 19 日
jan
jan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 13 日
Nice property/Location
Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late.
Breakfast was good, parking free albeit this night it was tough to find a spot