The room is very clean and the staff is helpful. The sink in my room is plugged however the staff came to help as soon. Now they don't provide breakfast because of the virus.
TZU H
TZU H (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
The room was clean and and had the amenities it posted on their website the bed linens were clean and smelled good the towels as well. The hotel itself was in a great location within walking distance from attractions,dining and sightseeing
Stacie
Stacie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Family vacation 💙
Absolutely amazing stay in downtown Gatlinburg. Walking distance to everything. It was very nice to not have to pay for parking in Gatlinburg which saved money to do extra stuff. Breakfast was great every morning, different selections as well.
Kayla
Kayla (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Uzma
Uzma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Felecia
Felecia (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 11 日
Nicole
Nicole (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Tammy
Tammy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Lawanda
Lawanda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Everything was great
Chad
Chad (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Daryll
Daryll (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 2 日
Our stay at Clarion Pointe was a disappointment. Check in was smooth and fairly quick. When we walked into our room at 4 pm, the room was warm. We turned the air down and left for the afternoon. Come back at 9 pm, not much cooler. Turned it down a few more degrees and come back at 11pm. At this point it’s cooler outside than in our room. Call the front desk to notify them and see if there’s anything they could do to help. We were told our unit was blowing cold air, our room wasn’t cool because we had the door open. This wasn’t true, we opened our door so our kids were cool enough to sleep. We asked if they had a fan, no such luck. We were told all rooms were booked so moving rooms wasn’t an option either. He came back 30 minutes later( we kept the door AND bathroom door shut) to say it’s actually not cool in here. We’re(hotel staff) are checking another room to see if that unit is okay and if so you can move to it. When I got my child up that had fallen asleep at this point, I realized there was no flat sheet on the bed she was laying in. There was infant stains on the mattress cover. Electrical outlet by bed also didn’t work. The room we moved to was much cooler and DID have sheets on the bed. The location is ideal, outdoor pool was fine, but next time our group will stay elsewhere. Our ballteam stayed at this location because it was close to RockyTop Sports but next time we will all stay elsewhere.
michelle
michelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Jamin
Jamin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Frankie
Frankie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Sonya
Sonya (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Jimmy
Jimmy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Yerandy
Yerandy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 26 日
It was okay for the hotel itself. It was dirty this time we stayed than I’ve seen the past three times.
Steven
Steven (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Nick
Nick (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Clean and a good value.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Better than expected for the price
Recent remodel so the room & lobby looked very modern. Nice free continental breakfast, free parking and decent location. A lot of street noise and the TV glitched out some, though. Overall better than expected for the low price.
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 17 日
We came to stay here for one night and I almost left immediately after check in. The room was horrible. There was no dresser or counter, literally just a bed a table and a fridge with a microwave sitting on top. The bathroom was in horrible condition. The shower was filthy, the toilet paper looked like it had been peed on, there was no shower curtain, no soaps, nothing. It was terrible. I will NEVER stay here again. Ever.