Hotel Crown Palais Kobe offers a serene retreat near Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall. Unwind in the indoor public bath, indulge in aromatherapy at the spa, or treat yourself to a massage. With multilingual staff and shopping on site, this hotel provides convenience and connection.
Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
Motomachi Shopping Street - 7 min walk - 0.7 km
Meriken Park - 11 min walk - 1.0 km
Kobe Tower - 11 min walk - 1.0 km
Getting around
Kobe (UKB) - 23 min drive
Osaka (ITM-Itami) - 49 min drive
Osaka (KIX-Kansai Intl.) - 85 min drive
Kobe Station - 6 min walk
Kobe Minatogawa Station - 19 min walk
Kobe Hyogo Station - 23 min walk
Nishimotomachi Station - 8 min walk
Kosokukobe Station - 10 min walk
Okurayama Station - 12 min walk
Restaurants
EXCELSIOR CAFFÉ - 4 min walk
マクドナルド - 4 min walk
ドトールコーヒーショップ JR神戸店 - 7 min walk
サンマルクカフェ - 3 min walk
Starbucks - 6 min walk
About this property
Hotel Crown Palais Kobe
Hotel Crown Palais Kobe offers a great location, putting you within a short 10-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. You can visit the spa to be pampered with massages, body treatments or aromatherapy, and Mandarincourt, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Also, Meriken Park and Kobe Tower are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Nishimotomachi Station is 8 minutes away and Kosokukobe Station is 10 minutes.
At a glance
DONE
Hotel size
229 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 1000 per night)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Tea service at check-in
What to do
Shopping
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 1992
Full-service spa
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
23-inch LED TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
What to enjoy
In-room massage
Individually furnished
Freshen up
Shower/bath combination
Rainfall shower heads
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.
Dining
Mandarincourt – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
TEPPAN ZENSOU – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs JPY 1000 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Hotel Crown Palais Kobe
Hotel Crown Palais
Crown Palais Kobe
Crown Palais
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe
Frequently asked questions
Does Hotel Crown Palais Kobe offer free cancellation for a full refund?
Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crown Palais Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crown Palais Kobe?
Yes. Self-parking costs JPY 1000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Crown Palais Kobe?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Crown Palais Kobe and nearby?
Hotel Crown Palais Kobe has a spa.
Are there restaurants at or near Hotel Crown Palais Kobe?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Hotel Crown Palais Kobe like?
Hotel Crown Palais Kobe is in Kobe City Centre, a short 8-minute walk from Nishimotomachi Station and 4 minutes' walk from Kobe Harborland.
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Hotel Crown Palais Kobe Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Location
Bed
Reviews
8/10 Very good
2 Jun 2024
Nice quiet hotel near shopping and boardwalk.
Christopher
Christopher, 2-night trip
10/10 Exceptional
2 Jul 2024
Nice Hotel
Shuji
Shuji, 1-night trip
10/10 Exceptional
28 Jul 2024
The most amazing time…
We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Simon
Simon, 3-night trip
8/10 Very good
16 Mar 2025
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Warren
Warren, 1-night trip
2/10 Poor
3 Sept 2024
Disappointing hotel experience
The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards.
The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
Verified traveller
1-night trip
4/10 Fair
4 Sept 2025
Verified traveller
1-night trip
8/10 Very good
28 Jul 2025
Verified traveller
1-night trip
10/10 Exceptional
6 Jul 2025
FUMIAKI
FUMIAKI, 1-night trip
10/10 Exceptional
2 Jul 2025
Woojin
Woojin, 2-night trip
10/10 Exceptional
29 Jun 2025
全体的に満足できるサービス、スパ、朝食でした
Verified traveller
1-night trip
10/10 Exceptional
14 Jun 2025
部屋もきれいで
スパまであって大満足でした
SACHIE
SACHIE, 1-night trip
10/10 Exceptional
13 Jun 2025
神戸の定宿です。大浴場もあって、言う事なし。
Hiroyuki
Hiroyuki, 1-night trip
10/10 Exceptional
7 Jun 2025
快適に過ごせました
Hiromi
Hiromi, 1-night trip
10/10 Exceptional
25 May 2025
便利
部屋も広々として良い
ikuko
ikuko, 2-night trip
6/10 Good
17 May 2025
トイレ、風呂場の換気扇があればいいですね
takayuki
takayuki, 1-night trip
10/10 Exceptional
16 May 2025
YUICHIRO
YUICHIRO, 1-night trip
2/10 Poor
12 May 2025
大浴場に入るのにお金がかかる、朝は空いていない。駅近以外全くオススメしない
jun
jun, 1-night trip
8/10 Very good
8 May 2025
GOOD
위치가 아주 좋았음. 고베역에서 바로 연결됨. 호텔은 연식이 오래된 것 같지만 숙박하는데는 아무 문제 없었음. 다음에도 이용할 의향 있음.
Verified traveller
1-night trip
10/10 Exceptional
3 May 2025
Onishi
Onishi, 1-night trip
8/10 Very good
28 Apr 2025
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel