Overall, our stay at the hotel was pleasant. After a long drive from the Bay Area, we arrived around 2:30pm, a bit earlier than the official check-in time of 4pm. While we understood we were early, we were surprised to hear that, although our room was ready, we would need to pay an extra fee for early check-in. This was disappointing, as it’s the first time I’ve encountered a hotel charging extra when the room was already available.
Aside from the reception experience, everything else about our stay was great. The room was comfortable, the amenities were nice, and the overall environment was enjoyable. I would recommend this hotel for its accommodations, but be aware of the strict check-in policy and potential additional charges.