Disappointed in the grab in go breakfast. Its not what i paid to stay there . I was hungry nothing to drink but coffee and i don't drink coffee. My kids were hungry. Wouldn't have stayed if i knew it was grab n go. 😕
Jennifer
1 晚家庭旅程
10/10
The stay was beautiful. I love how it’s was roomie. It was clean. It smell like a nonsmoking facility it’s had a full kitchen bed was comfortable. I love kitchen area with table it’s beautiful plan I will come again.. it’s it was 6 people.. yall keep them out 302 was my room
April
1 晚家庭旅程
2/10
Very disappointed and disgusted with my stay. The pull out coach had the most disgusting mattress. I bought it to front desk’s attention. They wanted to offer me another room to split my family up . We’re not from the area and felt uncomfortable sleeping in separate rooms. Told me he would have to see if his manager could do something.Which he never spoke to his manager about. Unsanitary conditions and it was unbelievable how they handled it. I would never recommend this place to anyone !
CoraLee
1 晚家庭旅程
10/10
David
2 晚行程
6/10
Andres
3 晚行程
10/10
Jose
1 晚商務旅程
4/10
Pool was shut down by state and not disclosed prior to booking.
We booked property because it had a pool unlike other extended stay that offered full breakfast and king size bed at comparable price.
真實旅客
1 晚行程
2/10
DO NOT BOOK HERE! I booked a room at this hotel and as I got off the exit to check in, I got a call at 4:16 PM stating that they were overbooked and that we no longer had a room. Juan (who worked at the front desk) called to let us know but was like "Oh we have a sister hotel in which YOU can call and reserve". We asked him if he could just move our reservation over and he said no. We hang up and book at Cabana Bay. He called about an hour later to inform us that he booked for us. We told him to cancel and we already found another hotel. The next morning I woke up to a charge from extended stay. It was a no-show fee! I called the hotel that morning and was told to call at a later time for manager. Later that day when we finally got in touch with a manager (Monica) who at first refused to give us her name. She stated that she needed to speak with Juan before she decided to refund us. However, she would not let us know when she would get back to us. I got in contact with Hotels.com and they were able to get us our refund. However, they also had a hard time dealing with this hotel. If it wasn't for them I do not think we would have received our refund. Our fun trip to Universal turned out to be so stressful because of Extended Stay. I would STAY far away from them. Plenty of other options in Orlando.
Jessica
2 晚行程
2/10
Our room was very dirty and had bad odors throughout.
DAVID
1 晚家庭旅程
10/10
Carolyn
2 晚行程
10/10
krestopher
1 晚商務旅程
8/10
Check-in and check-out were seamless, and the staff was very friendly. I was pleasantly surprised by how quiet the room was—we didn’t hear a thing and slept soundly. My 12-year-old and I stayed overnight while traveling, checking in after midnight and out at 11 a.m. No complaints—it was exactly what we needed at the perfect time.
Janelle
1 晚家庭旅程
6/10
It was a decent stay, the price was fairly on point.
Joshua
10 晚家庭旅程
4/10
Old
Diane
1 晚行程
10/10
Crystal
5 晚行程
4/10
Las habitaciones huelen muy mal, a humedad. Los pasillos huelen terrible a humedad, marihuana y suciedad.
No hay servicio de limpieza en las habitaciones. El equipo de cocina está muy mal, deteriorado.
Juan
7 晚家庭旅程
4/10
El hotel huele muy mal, a marihuana y humedad, se ve sucio y descuidado. Las habitaciones huelen muy mal y el equipo de cocina está en muy mal estado. No hay servicio de housekeeping, en una semana de estadía no limpiaron la habitación a pesar que lo solicité.
No volvería.
Juan
5 晚家庭旅程
4/10
真實旅客
1 晚家庭旅程
10/10
Melissa
1 晚行程
6/10
Somewhat cheap and low-quality accommodation. Very poor wifi. Breakfast non-existing. Strong smell of the cleaning supplies in the hallway. Can be good to stay for one night but its "low budget" nature was too much in my face so I will probably not be coming back.
Evgeny
1 晚家庭旅程
2/10
Rooms smelled really bad ! Roach ine the bathroom. And always people smoking weed outside it stinks all the time . Loud music at 6 am in the parking lot…. Terrible will never go back .