We booked 2 rooms on the same reservation. They had the rooms ok seperate reservations and wouldnt put the rooms together or even on the same floor. Defeated the purpose of going with friends. Also checking out, staff were clueless. And wouldnt give me a receipt
Andrea
Andrea (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月27日
Needs more pillows on bed !!
Martina
Martina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
Kapil
Kapil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Will
Will (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月9日
Great staff, terrible sleeping conditions.
The service was top notch in the restaurant and valet. Our issue was the sound of the elevator going all night which we could hear as if it was in our room. We stayed 2 nights and we hardly slept more than 6 hours between the two nights. We were visiting London for a concert and ended the weekend extremely fatigued and exhausted. There were no vending machines and the one time we did go to the front desk for options on drinks they directed us to a little closet next to the desk that was not stocked with much of anything. When we asked about certain beverages we were told he would not be restocking the supplies and that we had to wait until tomorrow…even though we were leaving the next morning. We feel we could have had better sleep in our car.
Because of the lack of drinks for purchase we tried the tap water, it was terrible. I’m not one to shy away from drinking tap water but in this case I worried for my health.
Also while we were the people got stuck in the elevators. We were on the 8th floor and debated not using the elevators in fear of getting stuck.
Glenn
Glenn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月9日
Great location for walking to the arena. The bed and pillows were not the most comfortable. Upgrading to the room looked great with the kitchenette
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Found it overpriced for what you get
florence
florence (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Wonderful service in breakfast area!!!
Great staff. Fabulous pool.
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Joe
Joe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Ben
Ben (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Dan
Dan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
Black mold and noise
Check-in and out was easy. Front desk staff were fine.
The bathroom was disgusting. There was orange and black mold in the bathtub, the sink tap dripped very loudly and the toilet tank lid did not fit the toilet. The walls were paper thin, we could clearly hear conversations from the room next door. We had to call down to the main desk at 4am because the room next door was being so loud. It did not appear that they did anything. We stayed on the 9th floor.
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Friends night out
Room was dated. Lobby was dirty. Not worth the price. Was surprised of the condition, for a Hilton Hotel